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“Clean and comfortable”

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Doubletree by Hilton Hotel Los Angeles - Commerce
Ranked #1 of 7 Hotels in Commerce
Certificate of Excellence
Reviewed April 21, 2014

My stay was brief while attending a conference in LA. However, it was extremely pleasant to get in, after a full day of meetings, and find everything clean and comfortable. Staff throughout the hotel were kind, courteous and helpful. I did find the prices in the restaurant were on the higher side but the quality of the food was good.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Lydia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany D, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this reviewResponded May 17, 2014

Although your stay was brief, I'm glad we created a lasting impression of great service and comfortable accomodations for you. Thank you for your compliments on our restaurant as well.
We appreciate the review!

Tom Smalley

General Manager

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591 - 597 of 1,014 reviews

Reviewed April 21, 2014

Hotel was clean and easy to get to. Food at restaurant was excellent for dinner and breakfast! Right next to a nice outdoor outlet mall! My only complaint is that the bed was so soft I woke up with a back ache each morning.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank brents759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany D, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this reviewResponded May 9, 2014

Thank you for taking the time to share your experience. We are extremely pleased that we met your cleanliness standards and you enjoyed the food at the Terra Nova Restaurant. It was disheartening to read that you woke up to back aches each morning. The softer mattress allows us to provide comfortable accommodations for those with that preference and gives us flexibility to provide boards under the mattress for a firmer support . For the benefit of those reading, we can place boards under the mattress upon request. I am sorry that this information was not made available to you during your stay. Thank you once again for your feedback and allowing us the opportunity to share this option with the readers. We hope to see you again soon.



Hotel was clean and easy to get to. Food at restaurant was excellent for dinner and breakfast! Right next to a nice outdoor outlet mall! My only complaint is that the bed was so soft I woke up with a back ache each morning.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2014

We were in town for my brother-in-law's wedding. Needed a convenient place to stay to get to several events over the weekend. Found the Doubletree to be in a great location...very convenient to the freeway. Loved having the outlet center nearby. It was perfect to grab lunch at Ruby's Diner when we arrived and for something to do (yay shopping!) when we had a couple of hours free on one of our days there. The room was nicely decorated and clean. The beds were extremely comfortable. And the staff were very nice. Greeted us every time we came into the hotel or left. We did not have a chance to use the pool, but it looked very nice in a courtyard.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Steven G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany D, Front Office Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this reviewResponded May 9, 2014

Thank you so much for staying with us while in Commerce! We appreciate your thoughtful and articulate review. I'm glad you enjoyed the outlet shopping, and our nicely decorated guest rooms! Our friendly and caring staff thank you again for your visit. Thank you again!

Tom Smalley

General Manager

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Reviewed April 16, 2014

Our family had a pleasant stay last week at this hotel. We were visiting different places throughout the Greater LA area (from West LA down to Santa Ana) and found this to be a convenient location. The facility is well-maintained. There were people painting the front entrance ceiling the day we arrived, but it was not an inconvenience at all and the staff is very polite and helpful.

Our room was clean and the space was decent for two adults and two children. The warm cookies upon arrival and mints on pillow were nice touches. Parking was ample and great that it was included in the price. (we could NOT justify spending $30-$40 per night for self-parking at other hotels closer to Downtown LA / Beverly Hills area. Sure, there's the horrible traffic to brave through but that was a sacrifice we were willing to take. Found lots of alternate street routes to take to get around the congested areas!)

The staff was really friendly and took the extra step to make our stay enjoyable. Gave us the option of staying at a higher level or on the bottom level. We requested to have the adjoining room available for my parents who checked in 2 nights after we arrived. They accommodated our request without any issues.

All in all, it was a good place to stay for our family and will most likely return again!

Room Tip: There seems to be only two elevators (that we know of during this visit) in the hotel that both gues...
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  • Stayed: April 2014, traveled with family
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Thank K Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany D, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this reviewResponded April 20, 2014

We are so appreciative for your thoughtful and articulate review of our hotel! I'm so glad our location was convenient for your stay, and you enjoyed our clean, comfortable guest rooms! Our warm, chocolate chip and walnut cookies add a special touch, along with the mints on the pillow. Free parking is an amenity we are pleased to offer guests as well. I'm glad the adjoining rooms worked out for you too! Again, thank you so much for taking your valuable time to provide a wonderful review. We look forward to welcoming you back soon!

Tom Smalley

General Manager






The staff was really friendly and took the extra step to make our stay enjoyable. Gave us the option of staying at a higher level or on the bottom level. We requested to have the adjoining room available for my parents who checked in 2 nights after we arrived. They accommodated our request without any issues.

All in all, it was a good place to stay for our family and will most likely return again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

We have stayed at this hotel a few times in the recent past (for business). Always had a pleasant stay, and that is because of the great staff. They all make sure that your needs are being met. Excellent customer service! The rooms that we've been in have always been clean, spacious enough (not cramped at all), and with all the things you expect from a Hilton. I love their robes because they are not super long (i don't know if they provide lengthier robes for tall people).
We were upgraded to a suite a couple of times, and i must say that i prefer the regular room with king bed. The bathroom in the suites are very spacious, however, there is not enough sink counter space for me. The regular room's bathroom has longer sink counterspace.
We love the Tuesday Mix for HH members - everyone is just friendly and the manager (Tom) mingles with everyone.
For dinner, i prefer to be in the bar area. The dining room has a nice ambience, similar menu and everything, but it's just less stuffy to eat in the bar.
And of course, the cookie makes our stay a win/win all the time.

Room Tip: The bathroom in the suites are spacious, but the counterspace is small. So, if you don't have t...
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  • Stayed: April 2014, traveled on business
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Thank suplada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany D, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this reviewResponded April 15, 2014

Wow, thank you for taking the time to write a very detailed and informative review! We are so grateful for your compliments on our service and staff. Knowing we provided the extra comforts and acts of kindness to exceed your expectations is outstanding! I'm glad we had the opportunity to socialize during the Hilton Honors mix on Tuesday! I really look forward to the chance to interact and meet our wonderful guests like yourself! I have some warm, chocolate chip cookies just for you on your next stay. Win, win!

Tom Smalley

General Manager

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Reviewed April 14, 2014

Love the breakfast especially made to order french toast etc. Staff is extremely friendly and helpful. Very comfortable bed and bedding and cleaning crew was great. Travel for business and always stay there

  • Stayed: April 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Michele S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany D, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this reviewResponded April 15, 2014

Thank you for sharing your stay experience on Trip Advisor! I'm glad you enjoyed the wonderful breakfast buffet! The made to order french toast is one of my personal favorites too! Our relaxing, sweet dream's bedding is a special touch as well. We look forward to your next stay!

Tom Smalley

General Manager

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Reviewed April 13, 2014

One of the best I have ever stayed at, and I stayed twice in one month. Both stays were perfect. Good bar and bartender. Restaurant has a good variety and done very well. Rooms were perfect. Good parking. Nice terrace. Can't really think of a negative.

  • Stayed: February 2014, traveled on business
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Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffany D, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this reviewResponded April 15, 2014

Wow, thank you for this amazing, thoughtful review! We have shared your comments with the restaurant and bar staff as well. I hope we can take care of you again while you're in Commerce! Take care.

Tom Smalley

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Hotel Los Angeles - Commerce

Address: 5757 Telegraph Rd, Commerce, CA 90040-1513
Phone Number:
Location: United States > California > Commerce
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Commerce
Price Range: $164 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Los Angeles - Commerce 3.5*
Number of rooms: 201
Official Description (provided by the hotel):
*In May 2017, the Doubletree by Hilton Hotel Los Angeles Commerce completed a 5 million dollar renovation. *Offers contemporary Southern California accommodations in the perfect location for business, vacation, shopping, or special occasion travel. *TerraNova Restaurant featuring California Italian Cuisine. *Adjacent to the Citadel Outlets offering the best in shopping and dining. *With over 6,000 sq. ft. of meeting & banquet space, we are the perfect location of events up to 500 people. ... more   less 
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Also Known As:
Doubletree Commerce
Commerce Doubletree

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