I have stayed at this property in the past.
Sadly, because of circumstances with this visit, I will not stay again.
If my business brings me to Commerce, I will stay at the Doubletree just down the road.
For this particular stay, lets start with the "pros."
... Staff at desk were pleasant. Mae (I'm not sure if I have the spelling correct) was very nice.
... Room was very clean. An improvement from last time.
... Valet parking was only $5.00. That is very reasonable. You can park yourself out back, but I would recommend the valet parking.
... Coffee maker nice. Starbucks coffee in room. Ceramic mugs in room.
... Water temperature for shower was hot.
... A/C worked fine (have to put a key in slot as you enter interior of room and leave it there for a/c to work.)
Here are the "cons:"
... strange odor to the water
... water pressure poor
... location is in a busy industrial part of town
... someone was in the first room that I checked into (I had to go to the desk to be issued another room)
... Upon checkout, I called for the valet to bring my car. I had a large suitcase, a small suitcase (equipment for my job) and a briefcase. There were three male valet attendants and they all stood nearby talking and watched me put my luggage in my car. I'm small in stature and had to struggle a bit to get my larger suitcase in.
With that said...I'm fine doing it myself...I travel alone for business all year long...I'm resilient and don't "have to" have help --- but, it would have been nice.
Once I got my luggage in, I glanced at them. Two of them were looking at me as they talked ... I have never seen anything like that in my life.
That afternoon, I called the manager. They did take some $$$ off my bill, which I appreciated.
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel Los Angeles Commerce Casino. Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian theme with lush gardens, water fountains and a grand entry that will impress even the most discerning traveler. The Crowne Plaza Hotel at Commerce Casino, is 'The Place to Meet'; is located adjacent to the World's Largest Card Gaming Casino, the Commerce Casino. The hotel is also in close proximity to all of Southern California major attractions, STAPLES arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. May we book your reservation? We look forward to welcoming you to our fabulous hotel. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Los Angeles - Commerce Hotel Commerce
- Crowne Plaza Commerce