The entire staff at this hotel is amazing- from the front desk, to housekeeping, to the bellman (Jose- thank you for your wonderful service!) and the spa staff (minus the one spa employee who clearly is not meant for the service industry). If you are looking to relax, Carlos in the spa gives the most amazing massage!
The one improvement would be for the Bell Man to have the tool necessary to better perform their job. Part of the reason that we choose this hotel was for the shuttle service- however they do not run 24 hours a day which caused us to cut short our activities. It would be nice to be able to operate more shuttles if necessary and an electronic way to track them. The rooms need a facelift as you would think LA would have a more updated contemporary feel.
Thank you for a great stay!
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel Los Angeles Commerce Casino. Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian theme with lush gardens, water fountains and a grand entry that will impress even the most discerning traveler. The Crowne Plaza Hotel at Commerce Casino, is 'The Place to Meet'; is located adjacent to the World's Largest Card Gaming Casino, the Commerce Casino. The hotel is also in close proximity to all of Southern California major attractions, STAPLES arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. May we book your reservation? We look forward to welcoming you to our fabulous hotel. ... more less
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- Also Known As:
- Crowne Plaza Los Angeles - Commerce Hotel Commerce
- Crowne Plaza Commerce