one word: the people. it does not that matter that the place was not very new and pristine. their last maintenance dated some years back; however they are planning to do a major renovation next year starting from the club levels down. (so really good move from them.) it does not that matter that the breakfast and the food were not fantastic. it does not matter whether it's a casino place and most people seem to have a Do Not Disturb sign on their door knot whole day. :)
What matters was the staff - especially the doorman folks who never ever fail to smile and ask how they can make your day a better one and who can give you the best advices on where to go for visit or for shopping and who will arrange for your free transportation in the surroundings and back. Their service level is one of the best i have ever seen.
i'll definitely be back for those weekend shopping get-away... i felt i never left home...
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel Los Angeles Commerce Casino. Whether you're traveling to Los Angeles for business or pleasure stay close to all the exciting action you'd expect from Las Vegas! This upscale tower of hospitality resembles a Babylonian theme with lush gardens, water fountains and a grand entry that will impress even the most discerning traveler. The Crowne Plaza Hotel at Commerce Casino, is 'The Place to Meet'; is located adjacent to the World's Largest Card Gaming Casino, the Commerce Casino. The hotel is also in close proximity to all of Southern California major attractions, STAPLES arena and Convention Center, Downtown Los Angeles, Hollywood, Disneyland. May we book your reservation? We look forward to welcoming you to our fabulous hotel. ... more less
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- Also Known As:
- Crowne Plaza Los Angeles - Commerce Hotel Commerce
- Crowne Plaza Commerce