The motel is of the old style with multiple buildings and long hallways. The room had a smell to it.
That was a turn off. But what makes this motel unacceptable is the guy at the front desk. HIs name is "Andy" and I will never forget his rude and disrespectful manner.
We stayed here for four nights and on the first morning I went down to the breakfast area to get some oatmeal and orange juice for my wife. I always take breakfast back to the room for my wife, so she can enjoy her breakfast and watch the morning news. I have done this for over twenty years of traveling on business. No one had complained about it until this morning.
As I was going out of the breakfast area, I heard someone yelling "Hey! Hey! you can't take any food out of the breakfast area! " It was the man behind the front desk. I then asked him if I could take this to my wife and I will be back to eat in the breakfast area. He responded by continued yelling "No! No! no food out of the breakfast area!"
I have never been addressed like that on all of the years of travelling and that includes travel over seas. It was the rudest thing I have ever experienced. So I took the oatmeal and orange juice back in the room and put it down. And I never came back to the front until I checked out.
On the morning of check out, He (Andy) asked me "How was your stay?"
I told him that it was ok until he started yelling at me. He then started to argue with me about it!!!
I could not believe it was happening! It was just awful!!
I got my receipt and was out of there!!
I then drove to a Hampton inn in Highland Ca. and the service was excellent!!! And the price was just four dollars a night more than this dump.
Since this experience, I will never stay at a Choice Hotel again!
I have found that the Best Western Brand is a good replacement for the Choice Hotels.
- Official Description (provided by the hotel):
- This Hotel is brand new hotel in san bernardino, opened in end of 2010. ... more less
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