We've stayed here before and enjoyed it immensely. We decided to stop last minute while travelling home last night. We decided to go ahead and pay for suite at top dollar as a treat. Big mistake.
There were linens missing for pull out, the sheets on the bed were stained and the bed short sheeted and made incorrectly. I had to remake the entire bed at 12:39 am. I called front desk and complained and complained again at checkout. No apology, just the word 'yes'. I did finally get an insincere apology after I requested a manager...and complained about the lack of interest and/or apology. To top it off they charged the incorrect card and we couldn't get service in the cafe.
- Official Description (provided by the hotel):
- Chukchansi Gold Resort and Casino embodies the ultimate in comfort, luxury, relaxation and excitement. Become inspired by the breathtaking views of the beautiful Sierra foothills from our luxurious and well-appointed rooms and suites. Escape to the luxurious Serenity Springs Spa to have your well-being and natural beauty rejuvenated. Treat yourself to Chukchansi’s unforgettable entertainment and dining experiences. And see why our world-class gaming offers the most ways to win. From the doorstep of the world-renowned Yosemite National Park you’ll find first-class attractions, including majestic lakes, exceptional skiing, championship golf and many other recreational opportunities. Your stay will leave you with a new appreciation for the Sierra Nevada foothills that we call home. The area’s natural beauty and an inherited respect for our native land is apparent in our ongoing environmental initiatives and a Green program in our Hotel rooms that promotes water conservation and use of environmentally-friendly products. Even before the towering Ponderosa pines are in your rearview mirror you’ll be looking forward to your next trip to Chukchansi. ... more less
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- Also Known As:
- Chukchansi Gold Hotel Coarsegold
- Chukchansi Gold Resort And Casino