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“Alarm System Dysfunctional”

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DoubleTree by Hilton Hotel Claremont
Ranked #1 of 5 Hotels in Claremont
Certificate of Excellence
GreenLeadersGold level
Durant, United States
1 review
“Alarm System Dysfunctional”
2 of 5 bubbles Reviewed September 23, 2013

Booking over the phone, I was transferred to a survey that was supposed to give me a discount on my next stay. However, they proceeded to try to sell me a discounted stay at 1 of 3 locations and wanted me to pay for it right then. Once I arrived, we had internet problems intermittently. The alarm in the room went off at 5:20 am and after complaining, received no apologies. I checked out early after paying for breakfast with my stay. Beautiful room, good food, but tainted stay.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Deanna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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910 reviews from our community

Traveler rating
    401
    330
    90
    60
    29
See reviews for
363
136
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283
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Claremont, United States
1 review
5 of 5 bubbles Reviewed September 19, 2013

I was here for a family wedding and was very pleased with the quality and care of the facility. The value for such a large room with a fantastic balcony view was a wonderful surprise. The grounds and pool was just beautiful. Only a few miles away from LA but feels like a destination vacation resort.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Meliza H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

I really enjoyed our stay at this property. The staff was very friendly and extremely helpful. The rooms show some age but you can see they are very well maintained. Every employee greeted me and made eye contact. Always ready to offer assistance for all our needs. Short walk to stores and Claremont Village. I highly recommend this hotel.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teechaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Cucamonga, United States
2 reviews
5 of 5 bubbles Reviewed September 16, 2013

Awesome staff very friendly and professional. Rooms are very well kept and clean. The television upgrade is far improved from the previous system and free internet is great! Id shy away from building two if you have an early wake up call. By far my favorite property to go to when in the area.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tyler B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monument, United States
1 review
5 of 5 bubbles Reviewed September 9, 2013

Pleasant accommodations, relaxed California Mission style. Peaceful, seems remote though very close to many wonderful places especially Claremont Village. and many universities such as Azusa Pacific University and the Claremont Colleges. Quiet environment, wonderful for a productive work day remote with great internet speed and easy accessibility.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Laura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado, United States
Level Contributor
129 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed September 8, 2013 via mobile

This hotel is located well and is decent but not a great value. At $180 plus a night you can get a better value in nearby Ontario. The first floor of our building had a strong smell of urine. We asked to be moved to another floor and they were helpful with that.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, United States
1 review
5 of 5 bubbles Reviewed September 5, 2013

The employees are friendly, professional, and courteous. This is a quiet hotel, with a beautiful pool, and beautiful lobby. We felt at home and had a great stay. The front staff recommended several great restaurants in the area and even called them to make sure that they were open.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Claremont

Property: DoubleTree by Hilton Hotel Claremont
Address: 555 W Foothill Blvd, Claremont, CA 91711-3478 (Formerly Doubletree Hotel Claremont)
Phone Number:
Location: United States > California > Claremont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Claremont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Claremont 3.5*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Expedia, Orbitz, Priceline, Travelocity, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Claremont reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Claremont
Claremont Doubletree
Claremont Inn California

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