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All reviews front desk pancake machine grocery store next door san diego hi express platinum member the hotel is clean hot items busy street stay there again great customer service complimentary breakfast breakfast was excellent other hotels in the area restaurants within walking distance great place to stay early check
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Reviewed April 5, 2017 via mobile

I would love to recommend this hotel.. we visited from Los Angeles for a family party.. we were a large group of family that rented several rooms, the rooms were nice and clean.. but the best part was the hospitality we received from Carlos Cortez.. he made sure our stay was pleasant.. we would definitely stay there again

Date of stay: March 2017
Trip type: Traveled with family
Thank maria e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffiny S, General Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this reviewResponded April 7, 2017

maria e
Thank you so much for your positive response on The Holiday Inn Express San Diego South Chula Vista! We are so delighted to hear you enjoyed your stay with us!! We take great pride in satisfying our guests and we will be sharing your positive comments with our staff! Please let us know if there is anything we can do for you.
We appreciate you staying with us, and hope to see you back on your next trip to Chula Vista!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2017

We came here as a very large group, renting out probably 70% of the hotel for a fantastic group of high school kids and chaperones. We were in town for our annual choir tour. This hotel went way out of their way to accomodate our needs as such large group. Even setting up a second breakfast area in their conference room to get everyone through breakfast and out the door by 8 am every morning. Breakfast was typical HI express food, but there was plenty and it was fresh. The staff was super polite and helpful and always willing to help us. I am a frequent traveler and so can be kind of picky about beds and pillows. Both were top notch with plenty of room in the bathroom as well. I never felt like i was in a cramped space. The room heater/ac unit was actually super quiet. I was shocked. it did kick on and off at night but in comparison to other wall/ window units it was whisper quiet. I will stay there again if I am in the area.

Date of stay: March 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
1  Thank Missmarymoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffiny S, General Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this reviewResponded March 24, 2017

Missmarymoo
Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain the service level we aim for. We are pleased to know that you and your group had a wonderful stay at our hotel. We appreciate feedback that we receive to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.

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Reviewed March 21, 2017 via mobile

It was a wonderful place, the staff was very friendly the breakfast was great! I loved staying here, it was a great way to spend our schools choir tour! It was very nice to come back to our hotel, be greeted by wonderful staff and come to our clean hotel rooms and pass out in the comfortable beds.

A wonderful place to stay

Date of stay: March 2017
Trip type: Traveled with friends
1  Thank Samantha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffiny S, General Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this reviewResponded March 22, 2017

Samantha S
Thank you so much for your positive response regarding your stay at The Holiday Inn Express San Diego South Chula Vista! I am so delighted to hear you enjoyed your stay! We strive to exceed our guests’ expectations and it seems we accomplished our goal. I have shared your wonderful review and comments with all of our staff about the comfort and cleanliness of your room and bathroom, and our wonderful breakfast.
We hope to be able to welcome you back again sometime soon.

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Reviewed March 21, 2017 via mobile

This hotel was amazing! The service was excellent as well as the people! I enjoyed staying here and being able to enjoy delicious breakfast every morning, and enjoy everyone's company. Thank you for such good service and for providing a beautiful place to stay!

Date of stay: March 2017
Trip type: Traveled with friends
1  Thank Maegan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffiny S, Front Office Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this reviewResponded March 22, 2017

Maegan L
Thank you so much for your positive response on The Holiday Inn Express San Diego South Chula Vista! We are so delighted to hear you enjoyed your stay with us. We take great pride in satisfying our guests and we will be sharing your positive comments with our staff! Please let us know if there is anything we can do for you.
We appreciate you staying with us, and hope to see you back on your next trip to Chula Vista!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2017 via mobile

This hotel was very efficient and accommodating to our large group. Friendly staff. Clean rooms. Wonderful breakfast. The only problem we had was a housekeeping response not happening when a student got sick in the bathroom.

Date of stay: March 2017
Trip type: Traveled on business
1  Thank Maren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiffiny S, General Manager at Holiday Inn Express San Diego South - Chula Vista, responded to this reviewResponded March 22, 2017

Maren C
Thank you for leaving us a wonderful review regarding your recent stay with the Holiday Inn Express San Diego South Chula Vista. We are happy to read that you enjoyed your time with us and all of our amenities including the breakfast that we hear a lot of feedback about. We regret letting you down on some aspects of your stay, and have taken note of your concerns. I have passed on your comment regarding the cleanliness of your room and our wonderful staff who are always pleased to hear from satisfied guests. Thanks again and we hope to see you again on your next trip to San Diego!

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