We stayed here for a week over New Years day while escaping the cold. The hotel is very easy to get to from the I5 (though you do not hear it), has recently renovated rooms, and is near to plenty of shopping and dining options, as well as a few minutes drive to Tijuana. Check in was smooth; they informed us they had run out of cribs but were out buying another one for us and would have it back within half an hour (and they did). We stayed in a Queen Suite, which was a lot more room for not much more money which worked well for this family of 5.
The pool while not large is perfectly adequate. The parking was very simple and free. Breakfast was complete though very busy; items were promptly refilled and tables cleaned. We struggled to find a seat most days at 8AM or so. It was a prime travel time though.
Others have mentioned that they feel this is "not a good area". I did not get that impression at all. The strip mall next door is indeed old, and there are a couple of homeless people as well as down on their luck folks who can be seen on the streets around the hotel. This is true of any major city though and I do not understand why San Diego would be any different, especially given it's excellent dry climate. I was not concerned in the slightest for our car, its contents or our safety at any time - in fact I was less concerned there than I am in the area around LAX. When I drove around the Chula Vista area it reminded me of Hamilton, Canada, and Paisley, Scotland, for example. Bit rough around the edges at times, but that's it.
There were a couple minor things that prevented this hotel from getting a 5* rating, but the biggest one was the internet. As is a common problem these days in many hotels, the bandwidth capacity on the cable connection they're using is woefully too small for multiple devices and streaming media in 2013/2014. Also, the wifi is incorrectly implemented (used public IP address space!!!) and the access points don't have sufficient capacity for devices, rendering it unusable in the evening. This could be fixed by making sure the access points use all the same SSID's, and adding some additional ones, plus adding two or three more cable internet connections (not expensive) and aggregating the bandwidth or looking into a fiber connection (think the aggregated cable would be cheaper and easier at this location). I think they also had a firewall/router problem while we were there which complicated matters further, but there were quite a few technical problems. Working internet is as important as a working elevator these days IMO.
Would be happy to stay here again and wouldn't hesitate to recommend it.
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- Also Known As:
- Comfort Inn And Suites Chula Vista
- Comfort Inn & Suites Chula Vista Hotel Chula Vista
- Comfort Inn Chula Vista
- Chula Vista Comfort Inn