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“Scary,overpriced and dirty”

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Highway Inn Chula Vista
Ranked #17 of 22 Hotels in Chula Vista
Reviewed August 16, 2012

I suppose for a motel I shouldnt expect much but this place wasnt very good at all.Just pulling into the parking lot i wanted to leave.This place looks like a run down motel from a horror movie.The outside is really dirty and against the motel was the overflowing dumpster with a mattress leaning against it.That was just pulling into the parking lot.The location i cant comlain about.I mean everywhere in eyesight makes you not want to be there but its not the owners fault.Checking into the motel i was helped by a lady walking around with no shoes.Come to think about it everytime i was in the main office no one ever had shoes on.Odd.The price i saw online was $235.So i figured not to bad for three nights but while checking into this MOTEL i find out the total bill is around $270! i know there are taxes and what not but for some 2 tiny motel with all these problems i would think there wouldnt be to many hidden fees.The room i got was big enough for me and the bed was fine.The couch and chair in there were burnt,stained and i didnt so much as put my jacket down on them.Carpet had stains and the bathtub looked as if it had been used recently.I kept all my windows in the car rolled up and locked as well as checked on it every hour or so.There was what i truely believed to be a pimp on the corner all 3 days i was there.Im not sure what they look like exactly but him and this blonde girl in a green dress that was a gust of wind away from showing everything were hanging out across the street on the corner all day just standing there.Though most of the time she disappeared.I did not get a good feeling from this place at all.So all in all id say even for a motel is was scary and way overpriced.

  • Stayed: August 2012, traveled as a couple
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1  Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J P, Manager at Highway Inn Chula Vista, responded to this reviewResponded December 10, 2013

Thank you for the comments, since this review this hotel has been updated and we do have some new staff, which has undergone additional training on customer service.

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Reviews (14)
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8 - 14 of 14 reviews

Reviewed July 30, 2012

I booked this place for my dad on Friday night, because there was NOTHING available in San Diego due to a convention. When we got there, the "front desk" was a sketchy window with the staff behind glass, there was a mattress propped up on the outside of one of the rooms, the carpet in the room was stinky, everything was sticky, the phones in the room had no service, the curtains were broken and one side was hanging off of the rod and worst of all, there appeared to be urine left on the toilet seat from the previous "guest". This place is absolutely horrifying!!! and disgusting! My dad couldn't even stay, we immediately checked him out. I understand this is a budget motel and not the four seasons, but I would have at least expected a basic level of cleanliness. YUCK!

  • Stayed: July 2012, traveled with family
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1  Thank YvonneSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J P, Manager at Highway Inn Chula Vista, responded to this reviewResponded December 10, 2013

SInce this review, we have updated our rooms and we are more aware of our room cleanliness and customer service. Thank you for your information.

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Reviewed May 30, 2012

I have stayed here on multiple occasions across a several year span. The prices are very reasonable, staff is always attentive to my requests. Rooms are clean, not modern by any means but clean none the less. As far as safety, your in Chula Vista not La Jolla, I've always felt safe.

  • Stayed: May 2012, traveled on business
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Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J P, Manager at Highway Inn Chula Vista, responded to this reviewResponded January 6, 2014

We are updating this hotel and we thank you for your feedback.

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Reviewed July 21, 2011

Currently staying here and unfortunately for the next two nights.
AREA: Across the street is a generic brand gas station, kitty corner is run down vacant looking building plus an old garage that never seems to be open even though cars are parked out front (they may have been there a while). As soon as you turn on Broadway to get to this motel you know something is wrong, it immediately turns ghetto. People seem to kick it at the gas station and across other street during the evenings. Just seems open, like anyone off the street could walk in and break into your car or hang out in front.

MOTEL and ROOM: SURPRISE! Martha Stewart says sleep soundly to cover up the screams at night with her everyday brand pillows! Rooms are decent. Aged comforters, floor is dirty &old looking. Bathroom tub had dead ants, whatever. Tried to nap during stay, woke up to fire engines and police sirens that seemed to stop somewhere close, twice. Nearby residentals have bars on their windows. Random mattresses thrown in corner of 3rd floor. Stuffy smells. Night life slighty heavy with bad booming car radio rap. Check in window located outside near driveway. Slept bad last night due to fridge clinking and tinking, maybe there was a troll inside.

Wouldn't have stayed unless I had no other choice. Constant rape jokes are told between my friends and I.

Pro's:
Does have AC, does have good hot water, has a decent fridge and microwave (haven't used).

  • Stayed: July 2011, traveled with friends
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2  Thank LuxuryPeoples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J P, Manager at Highway Inn Chula Vista, responded to this reviewResponded April 13, 2014

Thanks for your information, however this is very old and we have changed management and upgraded this hotel, it is a limited service budget hotel and we are in the midst of making additional changes.

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Reviewed July 5, 2011

after reading the other reviews I was worried about the cleanliness of the place and security of it. Once we arrive at the Inn they pointed out that an error had been made on our reservation and they were fast at helping us with the accommodations for our family. This was a last minute trip to San Diego with the price of the hotel and the cleanliness of it I was very satisfy.

  • Stayed: July 2011, traveled with family
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Thank cherries86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J P, Manager at Highway Inn Chula Vista, responded to this reviewResponded April 18, 2014

Thank you we have upgraded some things, if you are in the area please come back and check us out!

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Reviewed July 28, 2010

A/C had 2 settings, on and off, making our sleep infuriatingly uncomfortable. Security is also lacking, as our car was broken into while parked in the most well-lit space in the lot. Hotel employee (singular) masquerading around as "security" was lackadaisical and didn't seem at all surprised by the break-in. On top of it all, the room was grossly overpriced even through hotwire.com's asinine "hot deals" gimmick.

Don't stay here. I wouldn't recommend this hotel to my worst enemy.

  • Stayed: July 2010, traveled with friends
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1  Thank scottcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J P, Manager at Highway Inn Chula Vista, responded to this reviewResponded April 30, 2014

We are an older limited service hotel but we are in the midst of upgrading. Thank you for your feedback.

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Reviewed May 26, 2009

This is an icky motel, the carpet was sticky, the toilet leaked, the rooms stunk! Cheap motel, I suppose you get what you pay for! Its almost like it is in the ghetto!

  • Stayed: May 2009, traveled with family
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Thank tiffnjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J P, Manager at Highway Inn Chula Vista, responded to this reviewResponded April 30, 2014

Since this review we have upgraded and we are making improvements. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Highway Inn Chula Vista

Address: 70 Broadway, Chula Vista, CA 91910-1422
Location: United States > California > Chula Vista
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service
Hotel Style:
Ranked #17 of 22 Hotels in Chula Vista
Price Range: $64 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Highway Inn Chula Vista 2*
Number of rooms: 41
Official Description (provided by the hotel):
Located in Chula Vista, this motel offers a 24-hour front desk, wake-up call services and on-site laundry facilities. Our guest rooms at the Highway Inn Chula Vista are air conditioned, We have Cable TV with HBO and Microwave and fridge are available on request. Our motel is closed to many attractions including the Seaworld Aquatica and Coronado State Beach. The Westfield Plaza Bonita shopping center is within a 5-minute drive from the Highway Inn Chula Vista.We look forward to serving you. ... more   less 
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