I CANNOT BELIEVE THEY FEEL ROOMS WITHOUT LOCKS IS APPROPRIATE AT ALL!!!!!
1) I was travelling with my friend and we requested and paid for a non-smoking 2 bed room, guess what - got a room with one bed that smelled terribly of smoke.
2) They switched us the next day after we argued and we got a room with no lock
3) Continental breakfast on website - I inquired, was told coffee and sometimes donuts
4) Being girls, we did not feel safe staying in a room without a lock so we did not stay the 3rd night
5) Called manager when we returned (which took me 3 days to get a hold of) and requested some sort of refund for the 1 bed smoking room, room without lock, etc. Was told nothing she could do about it and "our safety is not her problem, they have a security guard" (who looked to be in his late 70's - not sure how much help he would have been in an emergency)
6) Pictures of the hotel - How old are these pictures??? I wish it looked this good
These are my main points - need I say more? Learn from my experience!!!!!
- Official Description (provided by the hotel):
- The Big 7 Motel is located just south of San Diego. It is just a short drive from Seaworld, the San Diego Zoo, Balboa Park, Old Town, Tijuana, and the majestic California Beaches. This motel is within walking distance of many shops and attractions. There are two adjacent/onsite restaurants; Cali Baguette & Pho and Pho Vinh Vietnamese Noodle House and there are others located nearby. A bar and a lounge is located nearby. Big 7 Motel offers ample free parking, a heated, outdoor pool, room service, business services like copier and fax, and smoke alarm in rooms. The guestrooms are air-conditioned, and feature in-room movies, cable TV with HBO and remote control, telephone, and daily maid service. Microwave and refrigerator are available only in some rooms. A complimentary breakfast is served each morning. Big 7 Motel also offers an outdoor pool, multilingual staff, and coffee in the lobby. Onsite parking is complimentary. Big 7 Motel offers 45 guestrooms in a 2-story property. Guestrooms feature cable television with premium TV channels and HBO. Other amenities include free local calls and air conditioning. Services include housekeeping and wake-up calls. Guestrooms at Big 7 Motel are accessible via exterior corridors. Rollaway beds are also available. ... more less
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- Also Known As:
- Big 7 Hotel