My wife and I were able to check out this hotel for a one night stay. We picked this hotel primarily because it seemed to be the best deal in the area in terms of price and what you get for that price. Afterall, this wasn't a small shady looking motel but rather, a large hotel.
Anyway, when we first went to check in at the front desk, we were met by a person who, to put it bluntly, just didn't look professional. They were dressed casually in a hoodie and jeans! While not outright rude, they were not particularly friendly either, just checking us in without so much as a perfunctory "Hello, how are you?" or even "Thank you". This is not a deal breaker by any means as how often does one need to interact with the front desk usually aside from checking in and out? It was just odd and somewhat offputting as I've really not experienced at other large hotels. Also, while looking around the lobby, I worried somewhat about the safety as there were really no other people around aside from 2 people sitting outside the lobby staring at those who walked in. While again, this was not a big deal, this just contributed to the weird vibe we initially had.
Thankfully, as soon as we started going to our room, we ran in to many others already checked in and heading out or returning to their rooms, so we were put at ease. Upon going into our room, I was surprised by how spacious and clean it was. I guess this surprise stemmed from the mediocre impression I had initially when checking in. However, the room itself was very nice. Everything was clean, the bed was large and comfortable, and the bvathroom was spacious and clean as well. The flat screen TV was large and worked just fine and there was a nice little desk with a chair as well for working if you needed to. In terms of amenities, we didn't really explore that much although we did pass by a business center with a few computers in it which looked nice but honestly, I think most people have internet on their phones so probably not as necessary. Also, I don't think there's breakfast but the manager made a good point about the nearby Denny's costing less than the difference in price you would pay between this hospital and offering a free continental breakfast.
So overall, we were very pleased with the hotel. While again, the check in experience could be have been more polished (really, would it be that hard to dress more professionally and be polite?), the rest of the hotel experience was great! Really, the most important thing was that it was large and well maintained. For that price as well, it's hard to find a better deal in this area as well.
- Official Description (provided by the hotel):
- Welcome to the new Holiday Inn Express Chino Hills, CA opening in second quarter 2009! We are a short drive from Ontario Airport and conveniently located to local shopping and plenty of local restaurants. In Chino Hills you are between Riverside and Orange County. Local leisure attractions include Pomona Fairgrounds, NHRA Motorsports Museum, Big League Dreams Sports Park, Los Serranos and Western Hills Golf Club and the Ontario Museum of History and Art. Local area businesses include Mercedes Benz Training Center, Toyota, Johnson & Johnson, Frito Lay and Becton Dickinson . The hotel offers complimentary WiFi throughout the hotel! Our 24 hour fitness center is sure to help you stay fit. Our meeting space will meet your needs for that important business meeting. Vacation or business trip, when it s time to relax enjoy our crystal clear pool and whirlpool to let the tensions of the day melt away. Our 99 fresh and inviting guestrooms and suites feature the latest amenities to help you feel at home and our friendly knowledgeable staff will bring ease to your travels. Start your morning smart and check out the free hottest breakfast bar in town featuring hot items and our delicious cinnamon rolls. Whether you're coming to the Chino Hills area for business or pleasure the new Holiday Inn Express is here to meet and exceed you hotel needs. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Chino Hills