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“Decent hotel for the money”

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Best Western Pine Tree Motel
Ranked #1 of 4 Hotels in Chino
Certificate of Excellence
Seattle, United States
1 review
“Decent hotel for the money”
Reviewed September 3, 2013

This hotel is in a shady part of town, however I did not feel uncomfortable while I stayed. The amenities leave a bit to be desired by the standards of a business traveler. Don't be afraid to ask for a better room I was first assigned a room right next to the breakfast area and Ice machine. This would have been a very poor room but upon asking I was reassigned to a much nicer room on the quiet side of the complex.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review, September 11, 2013
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Cheryl Miotke
Assistant to General Manager
BEST WESTERN Pine Tree Motel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
    151
    121
    46
    13
    13
See reviews for
108
92
38
76
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 30, 2013

This hotel is a gem. Extremely clean and well designed. The neighborhood is very safe with malls around to eat but no organic eateries unless you can find one. Make sure to specify which towels for them to clean though on their door card or they wont clean them.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review, September 3, 2013
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Cheryl Miotke
Assistant to General Manager
BEST WESTERN Pine Tree Motel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broadview Heights,Ohio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 20, 2013

Exceeds expectations in the room - almost a wow factor - décor wonderful considering the price and type of room - . The breakfast real cut above similar ones. Wish they would add Christian TV choice to the lineup though.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review, August 22, 2013
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Cheryl Miotke
Assistant to General Manager
BEST WESTERN Pine Tree Motel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
spring valley, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 15, 2013

The greatest thing about the motel was the absolute quiet of the rooms. We heard no water running from other rooms, no tv, no traffic. It was very quiet and relaxing. Having a balcony was nice as well.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Lucille W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review, August 20, 2013
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Cheryl Miotke
Assistant to General Manager
BEST WESTERN Pine Tree Motel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalamazoo
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 15, 2013

This is an under the radar hotel. Exterior is very well maintained, clean, and sharp looking. Our king size room was very spacious, huge closets, nice bedding and was attractive. Bathrooms could use a cosmetic upgrade. Breakfast selection was small, but everything was good. Walls and floors seem a bit thin. Priced right.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ann Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review, August 20, 2013
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Cheryl Miotke
Assistant to General Manager
BEST WESTERN Pine Tree Motel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antioch, United States
1 review
Reviewed August 12, 2013

Inexpensive room, helpful/friendly staff, didn't spend alot of time at hotel so great place when need somewhere to sleep, quiet also, I think my kids were the noisiest people at the hotel. Would stay again!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review, August 15, 2013
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Cheryl Miotke
Assistant to General Manager
BEST WESTERN Pine Tree Motel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arizona
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 4, 2013

Found this motel through a friend. Rooms are very very clean and quiet, beds are great Anything you would need is in walking distance from food to movies to shopping. Front desk is very helpful and friendly.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank snarkaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl M, Manager at Best Western Pine Tree Motel, responded to this review, August 5, 2013
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Cheryl Miotke
Assistant to General Manager
BEST WESTERN Pine Tree Motel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Pine Tree Motel

Property: Best Western Pine Tree Motel
Address: 12018 Central Ave, Chino, CA 91710
Phone Number:
Location: United States > California > Chino
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Chino
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Pine Tree Motel 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Free High Speed Internet. ... more   less 
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Also Known As:
Best Western Pine Tree Hotel Chino
Best Western Chino
Chino Best Western

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