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“Hospitality, OUTSTANDING!!!"”
Review of Ramada Plaza Chico

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Ramada Plaza Chico
Ranked #8 of 17 Hotels in Chico
sacramento
2 reviews
“Hospitality, OUTSTANDING!!!"”
Reviewed April 4, 2009

The entire staff from the Management to the Maintenance were OUTSTANDING! I had come to the hotel for a Basketball Tournament trip, with numerous kids on the property- All the staff people conducted themselves in such a professional manner that I was completely in "aw". From the moment I walked in the Lobby, it was very busy. The staff handle each customer with respect and courtesy. Every thing from directions , to hotel needs (ethernet cord, extra pillows, etc.) the staff was more then happy to take care of it. Through out the busy day the staff remained happy and friendly through out my trip- I definatey would stay here again and would recommend it to friends/family. The location is great! Access to almost everything within 5-10 minutes.

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrjlyons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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537 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
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English first
California
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed March 22, 2009

I had to stay in Chico for 4 nights due to a family member in the hospital. The staff was very nice . Rooms were clean, bathroom needed some tile work but was expectable. The breakfast in the morning was very nice. Bed was very comfortable. Really enjoyed my stay even though it was not under better circumstances. Would stay here again!!

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stormsray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
allovertheplace
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed March 8, 2009

I would have given this hotel an average mark. However, after checking my credit card, I was hit with two pending transactions that had not been explained to me up front. (I only stayed one night was charged for two nights.) When I called for an explanation, I was told I had to speak to the manager. I had to call three times before speaking to "Bob" the supervisor. "Bob" indicated that he could/would not explain why I was charged for two nights instead of one.

Consider staying elsewhere, there are new hotels in the Chico area that truly will welcome your business. I would not recommend this hotel after the poor customer service. Further more, check your credit card for additional charges.

  • Stayed March 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank microrunner68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Chico hotels

Chicago, Illinois
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed February 28, 2009

Despite the fact that the information was not forwarded by the national internet booking agent the general manager, Vasant Lad, personally corrected the misunderstandings. He was very accomodating and even stayed late on a Friday night to insure that I was set up properly with my accomodations. There are still issues to be resolved but I am confident that they will be handled promptly. Very courteous staff who are very flexible and very accomodating at every level of hospitality from front desk to maintenance.

  • Stayed February 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 77Dreamer77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterey, California
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed January 2, 2009

My family came up to Chico to visit and stayed here. The last day they noticed that my mom's blouse was missing. They confronted the manager about it and he called housekeeping. They said they didn't know where it was. The manager had a snobby attitude and basically acted sarcastic towards my parents saying, "IF you SAY so!" Why would they lie about someone stealing out of their luggage? Especially, since they put the "Do Not Disturb Sign" up and housekeeping came into their room anyway!

Needless to say, they won't be going there anymore. We are convinced that they do this sort of thing regularly with small inexpensive items so that guests feel that they left it behind.

Untrustworthy!

  • Stayed November 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Yaeneth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KlamathFalls, OR
Level 6 Contributor
123 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed November 24, 2008

This hotel isn't up to the Holiday Inn cleanliness standards.
We found a stick of deodorant and a sock under the bed skirt. And it wasn't ours! Made us wonder how carefully the rooms are cleaned.
Also, the carpet in the restaurant was really soiled. Badly needs cleaning.
Look for this property to turn in to a lesser rated chain unless they improve.
Good breakfast.
Free internet.
Ample parking but make sure that you pay attention to the warnings about hard water spots on your car from the sprinkler system.

  • Liked — free internet. Good free breakfast
  • Disliked — In desperate need of cleaning.
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jsdive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southern California
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed September 8, 2008

Great night's stay in a clean, comfy room. Quiet (we were in room 344 (I think) in the back with a sideways view of the pool). We didn'teven hear one door slam!! (Miracle!)
Too bad breakfast wasn't included!

  • Liked — clean
  • Disliked — no breakfast included
  • Stayed September 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank rocnrlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Chico

Property: Ramada Plaza Chico
Address: 685 Manzanita Ct, Chico, CA 95926-2359 (Formerly Holiday Inn Chico)
Phone Number:
Location: United States > California > Chico
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Chico
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza Chico 3*
Number of rooms: 172
Reservation Options:
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Also Known As:
Holiday Inn Chico Hotel Chico
Chico Holiday Inn

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