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“Not a "rough" diamond” 5 of 5 stars
Review of Hotel Diamond

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Hotel Diamond
Ranked #2 of 17 Hotels in Chico
Certificate of Excellence
New Orleans, Louisiana
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Not a "rough" diamond”
5 of 5 stars Reviewed August 18, 2012

All the staff were focused on providing quality service. The room was first-rate and quiet. I love downtown Chico and the Diamond is located in the heart of it. The free parking is in a garage immediately adjacent. Be careful with the placement of the parking permit! One day ours was not placed exactly where it should have been on the dashboard so we were ticketed ($29). We did not discover the ticket until after we left Chico so we could not learn any details or contest it.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RockwellL L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Hotel Diamond, responded to this review, July 2, 2014
Thank you for your review. Unfortunately because the garage is owned by the city and not our hotel the meter-maids tend to be on the prowl. Hopefully this will not happen in the future and feel free to ask any staff for help or questions. See you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
    160
    53
    11
    2
    5
See reviews for
62
69
13
56
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Any
English first
carson city nev
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed August 12, 2012

I ave stayed here many many times. They are very nice at front desk. Best hotel in Chico.
Very clean.Great Decore. Only thing u don't really get a good nite of quality sleep. It is always something. Garbage truck early or restaurant scrambling outside. Air conditioner loud. Elevator sound maid service in hallway
I stay here because it s the best in Chico and no bed bugs

Room Tip: The diamond suite is the best wooden floors french doors open to a private patio
See more room tips
  • Stayed February 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank princessxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Hotel Diamond, responded to this review, July 2, 2014
Thank you for your review. Sorry to hear about the quality of your sleep when with us. We have since then started putting complimentary ear plugs in the rooms and are willing to move you to a quieter room if availability allows. Hope to see you again in the future for a quieter stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coronado, California
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 9, 2012

The Hotel Diamond is centrally situated and an elegant reminder of what hotels can be. Lovely surroundings and furnishings, excellent dining room and included extensive breakfast, great bar and bartenders, friendly and helpful staff....all this in the heart of Chico!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mary Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Hotel Diamond, responded to this review, July 2, 2014
Thank you for your great review, we always love to hear the amenities that make our guests the most happy and comfortable. Glad you enjoyed your time with us and we hope to see you very soon in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montecito, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 8, 2012

Perfect location and a beautiful historic restoration hotel with all modern amenities. Right in the middle of everything, good offsite parking, walkable to lots of shops, restaurants, parks, lovely college campus and historical attractions in this green leafy small town. Spacious rooms, extremely comfortable plush beds, elegant decor and very fairly priced for the quality and luxury of the stay. Only downside was poor bathroom lighting - harsh with overhead light.

Room Tip: We had a corner room in the back - very quiet and with two sides of room with windows.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jay E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Hotel Diamond, responded to this review, July 2, 2014
Thank you for your review, we are very glad your enjoyed your stay with us! Since your stay in August, we have replaced all hotel lighting with energy saving light bulbs, that start off very dim and increase to normal wattage to help with the adjusting of your eyes to the light. I hope this will solve that problem for you and we hope to see you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 7, 2012

I stayed here for 4 nights on my first visit to Chico. The hotel is beautiful. My room was comfy and I loved the Aveda products. Breakfast in the attached restaurant is included: eggs and pancakes to order as well as fresh fruit and oatmeal. Great location in the heart of downtown. I highly recommend the Thursday night market. The best produce I've ever seen!! Access to a health club is a mile + away. It has everything, including a spacious lap pool

  • Stayed July 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank smotri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Hotel Diamond, responded to this review, March 11, 2014
Thank you for your time and positive review. We are pleased to hear that you enjoyed your stay with us and got the opportunity to experience the Thursday Night Farmer's Market. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawai`i
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2012

Just stayed 5 nights. Attentive, friendly and consistent service. Room and bathroom was spacious (standard king), clean and bright. High quality, useful room amenities. The hotel was sedate, and with the bed being very comfortable, I was afforded good night sleeps. No doubt I will stay here again when visiting Chino.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Moinflo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Hotel Diamond, responded to this review, July 2, 2014
Thank you for your review. We are so glad that you enjoyed your time with us and we hope you'll have more restful nights with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 24, 2012

This renovated building is beautiful and in the heart of downtown. Easy walking distance to restaurants, shops and Chico State. Breakfast each morning is free and is wonderful... eggs, bacon, pancakes, etc. Staff is wonderful and the bed was super comfortable. Will stay here every time I go to Chico to visit my college sons.

Room Tip: I stayed in a delux room on the 3rd floor and slept very well
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank sspereira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan B, Manager at Hotel Diamond, responded to this review, July 2, 2014
Thank you for your review! We are so glad you had a comfortable and enjoyable stay with us and we hope to see you many more times in the future as we help to make your Chico experience the best we can!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Diamond

Property: Hotel Diamond
Address: 220 W 4th St, Chico, CA 95928-5315
Location: United States > California > Chico
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Chico
#3 Business Hotel in Chico
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Diamond 3.5*
Number of rooms: 47
Reservation Options:
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Also Known As:
Diamond Hotel Chico

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