Fantastic historic hotel. Friendly front desk staff, excellent location and wonderful attached bar/restaurant. I LOVED this place. It also has free parking. Highly recommend!More
- Free Wifi
- Free Parking
Fantastic historic hotel. Friendly front desk staff, excellent location and wonderful attached bar/restaurant. I LOVED this place. It also has free parking. Highly recommend!MoreShow less
Thank you for taking the time to review our hotel. We are happy to hear that you loved our hotel. It was a pleasure having you as our guest and we look forward to seeing you in the future.
I stayed one night for business last month, and had such a wonderful time, I'm going back for two nights in June (for fun)! The hotel is a gem --beautifully decorated throughout; big, comfortable rooms with all the amenities; wonderful, attentive staff; a great, hot, FREE breakfast; everything you could ask for, and more! Location is perfect -- right in the middle of downtown (but you'd never know it, once inside the hotel). I rarely rave about hotels, but this one is fantastic!
Thank you for your time and positive review. We are happy to hear that you had a wonderful time and great experience while staying with us. It was a pleasure to have you here with us and we look forward to your future reservations.
I had the pleasure of staying at this "diamond" of a hotel due to my college student son having an accident and being in Enloe Medical Center for 6 days. I traveled alone to Chico without a reservation and while sitting in the hospital, used the "aroundme" app on my iphone to look at local lodging ratings and locations. I wanted a place that was close to the hospital, quiet , had adequate parking and above all was safe. The Diamond Hotel fit the bill! Thinking my son was going to have a complication free surgery, I made the first reservation for 2 nights. The front desk staff was professional, courteous and wonderfully supportive upon my comings and goings to the hospital each day. The complimentary big breakfast menu and dining room were a pleasant way to start each day. I checked out as planned but later found out that my son would require further hospitalization. Trying so save some money since I was going to be there longer and needing a break from the hospital, I drove around Chico to check out all the other hotels, even those off Hwy 99, only to be discouraged at their nosiy locations. Some appeared run down and the internet reviews indicated the same. Mind you, I'm used to 3 star lodings but some were hard to believe fit into that category. Discouraged and on the verge of tears, I drove back to the Daimond (which had no vacancies other than their big executive suites when I had checked out earlier that day) and talked with Whitney at the front desk. Knowing my circumstances she was able to book me into their handicap accessible room for the remainder of my stay, which at that point was still not definite. Anyway, bottom line is that the rooms are luxurious and spotless, the beds so comfortable that I hated getting up and leaving so early each morning, the front desk & restaurant staff are personalable and professional, parking is close and it was SO quiet and peaceful that you wouldn't think you were right downtown. The Diamond is a beautiful hotel for a special occassion stay or for a safe and comfortable unexpected hospital visit! It's the only place my husband and I will stay for future trips to Chico.
Thank you for taking your time to review our hotel. We take great pride in providing the best service possible. We are glad that we got the opportunity to accommodate you further and we look forward to your future stays.
Execllent accomodations and ambiance with ongoing professional, personable, smiling service. Housekeeping throughout property was very good.
Thank you for taking your time to review our hotel. It is our job to provide the best service possible. We are happy that you enjoyed your stay with us and we look forward to seeing you again.
I felt compelled to write a review of this charming, historical hotel. I found the staff warm and helful and the accomodations top knotch. I have stayed in a LOT of hotels during 20 years of corporate travel and I have never once smelled a room that smelled as clean as my room. The bed was fantastic with wonderful linens. The bathroom sported my favorite Aveda products....
AND - the room comes with a FULL beautiful breakfast - made to order in their fine restaurant.
In addition the price of the room was a great value. If you are in Chico for business, pleasure or to visit your kid who is tapping your bank account in college. The Hotel Diamond will take great care of you!!
Thank you for your time and positive review. We take great pride in providing the best service possible. We are happy to hear that you enjoyed your stay with us and we look forward to your future reservations.
It was a Girl's Weekend. We had a great time shopping and there are wonderful restaurants all around. We had talked about planning this trip again as it is a great halfway point.
Then we checked out and went to the parking garage. That is when I found the convertible top of my mustang slashed. When I called the hotel from the garage all they could offer was to contact the police department for me. I was informed that there is no security or cameras. It is a shame that such a great place can't offer better parking security.
My Girl's weekend ended up costing a whole lot more than expected.
Thank you for your review, I am so sorry to hear that that was how a fun girls weekend ended. Unfortunately, since the parking structure is owned by the city we are unable to put our own security camera in the structure but since your stay we have hired a round the clock security guard and haven't had issues since! We hope that you will give us another chance in the future!