Very unusual for me to experience "surly" desk clerks at a Marriott property but there were at least two out of three that were just that during my stay. I attempted to purchase some items in the snack shop and could tell I was a nuisance to the gal at the desk who did not want to be bothered by my questions. Their freezer wasn't working so I asked if they had any ice cream and all they had were small containers of Ben and Jerry's. When asked she quoted me a price of four dollars, but then when she looked it up on a computer it was six-something......no thanks. Don't quote me a price and then say oh no, it is much more! My room on the first floor had black mold growing behind the wallpaper next to the shower, and mold on other parts of the shower. My intention was to tell the checkout clerk about it but she was just as rude as the previous evening's clerk. Only good thing about this place is that they are defying Marriott's edict to not serve free coffee in their lobby. I applaud them on that but think they need to train the staff much better or perhaps get more competition in this town and then they may be forced to get their act together!
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- Also Known As:
- Courtyard By Marriott Chico Hotel Chico
- Chico Marriott
- Chico Courtyard