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“Ripped Off!”
1 of 5 bubbles Review of Haven Inn of Chico

Haven Inn of Chico
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Haven Inn of Chico
Ranked #14 of 17 Hotels in Chico
Irvine, California
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Ripped Off!”
Reviewed May 30, 2013

We were out of the country in September, 2012, when we were given the dates for our granddaughter's graduation. We contacted this hotel and were told they would not confirm our reservation until the first of April, 2013. We were told it would be necessary to call on that date to confirm our reservation and we would be sent a confirmation by email. We decided to try and find another hotel near by rather than take a chance of not getting a room with them in April, so we did not contact them. We received a phone call from them over the weekend stating we had not shown up for our reservation and we were being charged for our room. We explained thar we had not called nor had we been sent any confirmation. We would have gladly stayed here rather than the terrible place we ended up in Willows. They were rude, obnoxious and said they were charging us even though they had no emails or paperwork to provide us that showed we had confirmed and they had sent an email. Posting this on our Facebook and every where else, customer service is certainly not in their vocabulary! Going to fight the charges on our credit card, not sure what good it will do but hate being taken advantage of by BAD people.

  • Stayed May 2013, traveled with family
    • Service
Helpful?
4 Thank Loisshops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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11 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Santa Rosa, California
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 1, 2012

Unfortunately this Inn needs to work on the word Hospitality. We made reservations for two rooms about two weeks prior to our visit and gave another member of our group the Inn name and number so they could also make reservations, which they did. We called back three days before our visit and made sure they had the name of the other party accompanying us. NO PORBLEM all handled. We arrived to find they couldn't find any reservations for us and they wanted to change more. Our friends also had the same problem when they arrived. Two in our group did stay here and one found better price and accommodations just down the street. Room was OK. Would not stay here again.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dianarose2452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Chico hotels

Arcata, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 27, 2012

This was one of the cheapest hotels we could find in Chico, and it showed.

It was barebones, ugly even by the standards of independent roadside motels, a poor value, far away from downtown, in a run-down, nondescript, quasi-commercial/industrial neighborhood, not near any public transportation, and generally just... lackluster. It had a somewhat "trailer park" feel to it all, with a dumpster and broken refrigerator sitting just outside our room and across the parking lot. The wireless internet didn't work at all and a lamp was initially broken (though the manager came in later that night and fixed it).

On the positive side, the room was clean, the front desk person was friendly if not overly helpful, the room had a refrigerator and the beds and sheets were fine.

I probably wouldn't recommend this place if better options were available, but hey, we stayed there and survived and went on our merry way the next day. Couldn't really ask for more from a cheap generic motel.

Room Tip: Ask for rooms further away from the road if you want something quieter.
See more room tips
  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank arcataroger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Haven Inn of Chico

Property: Haven Inn of Chico
Address: 2212 Park Ave, Chico, CA 95928-6705
Location: United States > California > Chico
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #14 of 17 Hotels in Chico
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Haven Inn of Chico 2.5*
Number of rooms: 7
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