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“Very good hotel for Lassen Volcanic NP and surroundings”

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Best Western Rose Quartz Inn
Ranked #1 of 5 Hotels in Chester
Certificate of Excellence
n/a
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Very good hotel for Lassen Volcanic NP and surroundings”
Reviewed September 24, 2012

During our 4 weeks stay in the US in summer 2012 we stayed one night at this hotel.
Due to wildfires, only one night-unfortunately.

The hotel was very clean, the rooms spacy as well as the bathrooms. WiFi worked very well and staff was very friendly. It wasn't an issue at all that we left one day earlier due to thick smoke in the air. Staff also informed promptly and precise about the wildfire status and gave tips where to go and where not.
Breakfast was continental as usual with some extras - allright for us.
The hotel is conveniently located on the main street with supermarkets and gas stations not far away. Due to smoke we haven't seen much more of the surroundings. For a drive to Lassen Volcanic NP it takes roughly 45min to 1 hr.
We'd stay at this hotel again if we'd happen to be in Chester again.

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
1 Thank tomzed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy W, Manager at Best Western Rose Quartz Inn, responded to this review, September 27, 2012
Thank you for taking the time to review our hotel. I am sorry that you had to cut your trip short while visiting our hotel. We look forward to your next stay. We will not take no for an answer.
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374 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
  • French first
  • German first
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English first
bonita springs
Level Contributor
152 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 9, 2012

The motel was clean with newly painted walls. The bed was comfortable. The staff were very friendly and helpful. The TV was large and an old model,but the picture quality was good. The breakfast was good with a lady watching the area constantly.The motel appearance was very good.The price was high, especially for such a remote location. We forgot a camera battery and charger in the room. We contacted the front desk, and they mailed it to us It was a comfortable pleasant stay, and we would stay there again.

Room Tip: There is an elevator. I like the second floor.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank alangBonitaSprings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy W, General Manager at Best Western Rose Quartz Inn, responded to this review, September 10, 2012
Thank you for reviewing us. We strive every day to provide a pleasurable experience for our guests. Your review let’s us know that we are on the right track! I am glad that we were able to return your belongings Please, come visit us in the future. We will be happy to have you.
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Gig Harbor, WA
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed September 4, 2012

We stayed here for three nights in mid-July, using Chester as a base for visits to Lassen National Park, Lake Almanor and the Feather River Canyon (great for railroad buffs and others). We chose the suite option, which gave us a very large room with a mini-fridge and microwave. The king bed was wonderfully comfortable, and the bathroom had a nice long counter, just right for spreading out toiletries. The lighting was also very good for reading after dark. The room and bathroom were quite clean, except for some spectacular cobwebs decorating a wall sconce.

The staff at the desk were personable and helpful with recommendations of restaurants and practical info. There were also abundant racks with tourist info; Plumas County does a really good job with its main free magazine on attractions. The two-story lobby is tastefully decorated, and has coffee available (in urns) 24 hours a day. This is much appreciated since the check-in time of 3PM was delayed almost an hour on the day we arrived. A continental breakfast is included; nothing special, with very limited pastry and cereal choices. They ran out of yogurt the first day we were there and did not restock. On the positive side, the electric waffle iron for making Belgian waffles works very well.

  • Stayed August 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank GHgrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy W, Manager at Best Western Rose Quartz Inn, responded to this review, September 6, 2012
Thank you for taking the time to review our hotel. I am happy that we were able to meet your needs during your stay. We hope to see you again in the future.
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Needham, MA
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed September 1, 2012

We found this an excellent and convenient place to stay on our way to Lassen Volcanic National Park. The suite had a sitting area that was actullay perfect to use for our luggage, comfortable beds and a large bathroom. Of the three different Best Westerns we stayed in on our vacation, it had the most comfortable beds. The breakfast was basic with the fewest choices of any place we stayed but was still fine. The only negative was that there was a sign warning about using the elevator due to the chance of power failures and getting stuck. I took the risk with our baggage and had no problems.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EvanBG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy W, General Manager at Best Western Rose Quartz Inn, responded to this review, September 6, 2012
Thank you for choosing us for your stay. I hope that you had a wonderful stay while visiting Lassen and that we will see you again someday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Tonawanda NY
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed August 23, 2012

My husband and I stayed here one night while visiting Lassen and would loved to have stayed longer.
The place is impeccably clean. There is a wonderful breakfast room, coffee, a small fitness center, a hot tub, and a very friendly and helpful front desk staff.
Chester is a lovely little walkable town. There are a few cute restaurants close by. The grounds of the hotel have a picnic area and grill for your use.
This was a very relaxing, homey place to stay.I am so glad we stayed here. Next time, I want to stay more than one night!

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
3 Thank Jeanne-Chiarmonte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy W, General Manager at Best Western Rose Quartz Inn, responded to this review, August 24, 2012
Thank you for choosing our hotel for your stay. I am happy that you found our hotel clean and well appointed. I will pass on your compliments to our staff. We hope to see you again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
89 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 15, 2012

We stayed 2 nights here while visiting Lassen Volcanic Park. Though the hotel is 30 miles from the park there didn't seem to be many other hotels nearer to the park that were equivalent in size and facilities. This hotel isn't cheap and they don't have much competition in Chester either. However it's a good modern and very clean hotel. Our room was big and had a lovely bed with big pillows. The bathroom was very spacious indeed. Breakfast had no cooked items apart from waffles but the room itself was a good size and comfortable for eating. The hotel had a hot tub but no pool. There were also areas outside where guests could light a barbecue and eat outdoors. This hotel is located in a very quiet peaceful area and provides guests with a great escape from all the hustle and bustle of over crowded tourist areas. Restaurants aren't too plentiful and we ate in the Kopper Kettle on the recommendation of the hotel staff. It was basic but very adequate and had good food.
Lassen itself is one of the most under utilised parks in the U.S. It's just an oasis of tranquility with its hot pools, fumaroles and bubbling mud pots. There are also trails one of which is steep but worth the effort, to see Ridge Lake....spectacular and we only met one other couple on the entire trail. You feel as if you have personally discovered this gem and you are at one with nature. Not to be missed!

Room Tip: Choose a room away from the road.
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  • Stayed July 2012, traveled as a couple
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Helpful?
3 Thank BMRCIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy W, General Manager at Best Western Rose Quartz Inn, responded to this review, August 16, 2012
Thank you for taking the time to review our hotel. We appreciate the kind comments and hope that you choose us again for your next visit to Lassen Volcanic National Park.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palos Verdes, CA
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 14, 2012

Stayed here for one night during a family car trip. It was the best location I could find for visiting Lassen National Park. It wasn't really that close to the park, but closer than driving to Redding or Red Bluff. The Hotel was ok. We had a family suite with 2 queen beds and another area with a sofa bed. Unfortunately the sofa bed was very poor quality for sleeping, I can't recommend it for anyone over age 10. The queen mattresses had firm support, but not much cushion. Bathroom was big, and had a large vanity area with plenty of room. Tub even had jacuzzi jets, which unfortunately I didn't realized until I was taking my shower the next morning; I could have used it after hiking around Lassen all day. Our room was in the back above the hot tub, very quiet, no problems at all. Front desk was helpful. The comp breakfast was fine, I appreciate being able to eat quickly and get the family on the road again without the hassle of going out for breakfast. There is no pool, grounds are basically a parking lot. We did luck out with a view of the mountains from our room, I thought the room was overpriced compared to others of better quality we stayed at during our 7 night trip.It is a basic, clean place to sleep and shower. Chester as a town has very little to offer, no good restaurants or shops, but the lake is pretty. I'm sure this is the best place in town. Next time we go to Lassen we will camp; it is beautiful and fascinating place.

Room Tip: I think the best rooms are at the back, away from the road.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SunnyMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy W, General Manager at Best Western Rose Quartz Inn, responded to this review, August 16, 2012
Thank you for reviewing our hotel. We thank you for your honest comments and hope that you chose our hotel in the future for your next visit to Lassen Volcanic National Park.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Best Western Rose Quartz Inn

Property: Best Western Rose Quartz Inn
Address: 306 Main Street, Chester, CA 96020
Phone Number:
Location: United States > California > Plumas County > Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Chester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Rose Quartz Inn 2.5*
Number of rooms: 50
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Also Known As:
Best Western Rose Quartz Hotel Chester
Best Western Chester
Chester Best Western

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