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“For dinner”

BJ's Restaurant & Brewhouse
Ranked #10 of 187 Restaurants in Cerritos
Cuisines: Pizza
Restaurant details
Reviewed March 30, 2017 via mobile

You must try the spaghetti chicken Alfredo and my kids love it and you must try the pazookie it was very delicious

Thank Dodgers23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 - 17 of 54 reviews

Reviewed February 5, 2017 via mobile

The energy level and friendliness of this place has gone down. Staff has a no care attitude. No greeting, just a blank, no emotion eye contact, ask how many in the party, and the experience just downhill from there.
The management needs to create a more engaging and friendly environment here.
The staff are busy talking to each other and no sense of urgency. The food is good as always and it will be a better experience if the staff are engaged and focused on customer service.

Thank Andrea63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2017 via mobile

Always enjoy going to BJ's. Love to get the Ahi bites which is not on the menu but a great price and always fantastic. The bartender's and waitresses are great. Had one problem there where the food..It took forever and was cold but the general manager stepped up to the plate and comped our table and took great care of us. Always glad to see a manager who takes great care of the customer.. he gets an A-Plus in my book..thanks to him and a great staff I will always come back to BJ's...

Thank apclegg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2017

Had lunch here on a Sunday with some friends. Place was very busy but the ladies at the front desk had this "managed chaos" well in hand!

We were promptly seated. Ordered a couple of their brunch egg dishes and a pizza. Took a while for the food to arrive and when it did, it was not warm at all. My entree included toast, which only had one side toasted and was not even warm. The pizza was almost incredibly cold. Meals were brought by someone else, not our server. Our server said she was "just another server" who decided to bring out our meals as they were sitting around. Server offered to bring hot potatoes to replace our cold ones. The manager brought them over and seemed totally oblivious to service and delivery issues. Our server was apologetic but no other concessions were offered.

I think this place can do much better with more attention to service delivery detail.

    • Value
    • Service
    • Food
Thank ChiefDennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2016 via mobile

As to this BJ's, what makes it special, is its wonderful staff.
We went with a big group and the waiters assigned to us were extremely nice.
Food is the same that you'll find at any other BJ's.

Thank golflover26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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