I should start by saying this hotel is partnered with Big League Dreams in Cathedral City, I thought it should be OK for our weekend tournament. I was WRONG! I read the bad reviews and didn't listen to them. I run a travel ball team and booked a block of rooms for the team. However upon arrival the front desk manager was terrible. He couldn't tell me enough times that he had overbooked the hotel and took 30 minutes for check-in with a line out the door.
The team as a whole booked 16 rooms. I personally booked 2 rooms, when we went to the rooms, that were right next door to each other, one had been updated and one had not. In the Non updated room the Air conditioner was literally touching the bed and had scuffed white walls. The other had been painted and looked ok but there were no clocks or phones in either room and when my husband went to take a shower at 10:30 at night we found out we had NO running water in the shower! It was broken. Front desk was quite snotty when we came down to bring it to their attention, she gave my husband another room key and said that he should take a shower in another room!!! WHAT? Terrible! Dont be fooled by the promise of complimentary breakfast, the potatoes were raw, the sausage you had to cook in microwave and the one waffle machine for the whole hotel was broken...on top of that there was no AC on in the breakfast room and the thermostat said it was 91 degrees!!! Anyways they gave me a small discount on my room that had no water...Gee thanks! These are just some of the issues I had not, including the other issues the team had with dirty rooms and other things.
I wish I would have listened to the reviews of this hotel before I told our whole team and their families to saty here!!!!
- Official Description (provided by the hotel):
- The Red Lion Inn & Suites Cathedral City is conveniently located off Highway 111 and is within minutes of downtown Palm Springs and the cities of Rancho Mirage, Palm Desert, Indian Wells and La Quinta. The hotel is approximately five miles from Palm Springs Airport. Whether traveling to California for business or pleasure, the Red Lion Inn & Suites Cathedral City is perfect for anyone visiting the Palm Springs and Cathedral City areas. The management and staff welcome you to experience our hotel and comfortable accommodations.Our 97 guest rooms, including many suites with full kitchens, include amenities like complimentary wi-fi, comfortable beds, eco-friendly bath products, flat screen TVs, a fitness center and access to the business center with copy and fax services. Guests can take advantage of a complimentary deluxe breakfast, a news stand located in the lobby.Red Lion welcomes pets for a fee. Coin laundry available to our guests. Business travelers are minutes from Palm Springs and will appreciate conveniences like a business center, access to copy and fax services. We are also 2.7 Miles from the Field Of Dreams, where many of our sports teams play ball. ... more less
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- Also Known As:
- Quality Inn And Suites Date Palm
- Quality Inn & Suites Date Palm Hotel Cathedral City
- Quality Inn Date Palm
- Cathedral City Quality Inn
- Quality Inn Cathedral City
- Red Lion Inn & Suites Cathedral City California Desert, CA