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Red Lion Inn & Suites Cathedral City
Ranked #6 of 7 Hotels in Cathedral City
Reviewed April 3, 2013

I stayed here a few times when it was a Quality Inn. The staff was MUCH nicer and caring. Now it's a Red Lion, higher prices, indifferent staff and no improvement, whatsoever. The room I was in was not only dirty (filthy bathroom, air conditioning vents haven't been cleaned EVER from the buildup). Breakfast had more choices than before BUT no improvement. Never saw the breakfast attendent during the 30 minutes I was there. The older desk clerk helped me twice finding utensils and getting coffee, very nice and helpful. Would not recommend nor would I stay here again.

Room Tip: Tip of the day: Stay somewhere else where they apprciated your business.
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  • Stayed: March 2013, traveled on business
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1  Thank chaimyankel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim C, General Manager at Red Lion Inn & Suites Cathedral City, responded to this reviewResponded July 11, 2017

Hello from the Red Lion!

Our goal is to provide top of the line service and a comfortable stay at a great price. It seems like we missed the mark on this one. I apologize for the occurrences during your stay. We appreciate you taking the time to provide us with feedback and will us it to make improvements.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 - 174 of 183 reviews

Reviewed March 19, 2013

You get what you pay for. Not expensive and basic accommodation. Nice swimming pool area and jacuzzi very welcome.

Booked at last minute as all places in Palm Springs sold out due to tennis tournament.

The staff were surprised that we enquired where we could buy some alcohol and looked at us as if we were committing a sin just by asking but did direct us to a local liquor store. Had the 2 beers by the pool but hid them under the table to avoid any further reprimands.

Breakfast ok

Stayed: March 2013, traveled with friends
1  Thank Graeme T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim C, General Manager at Red Lion Inn & Suites Cathedral City, responded to this reviewResponded July 11, 2017

Hello from the Red Lion!

Thank you for the wonderful review. We are glad to hear that you enjoyed your time with us. We strive to provide top of the line customer service and a comfortable stay at a great price. We appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

We stayed here during the tennis tournament and the first night was miserable beyond belief. For over $180 we got a room that reaked of cigar or pipe smoke that was so bad people walking by outside could smell it. That smell had to have been there a long time. An ionizer was supplied but it didn't help. The TV was one of the older ones, the breakfasts were typical but the scrambled eggs were tasteless. The AC was next to the bed and blew cold air on us all night. Due to the climate, leaving it off would have been more uncomfortable. Tub was very slippery so taking a shower was scary and it took my husband's strength to turn the knob to get the right temp. Tile floors were sticky. Refrigerator was difficult to access because the door was on the wrong side. Thankfully, the staff gave us a different room for the next 2 nights and a refund of the stay of the first night. Those rooms were more comfortable. Two of the 3 mornings there was no hot water and one day there was no wifi. This could be a nice place but the original room should not be rented to people.

Room Tip: Stay away from the rooms that have not been improved upon.
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  • Stayed: March 2013, traveled as a couple
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2  Thank Flifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim C, General Manager at Red Lion Inn & Suites Cathedral City, responded to this reviewResponded July 11, 2017

Hello from the Red Lion!

Our goal is to provide top of the line service and a comfortable stay at a great price. It seems like we missed the mark on this one. I apologize for the occurrences during your stay. We appreciate you taking the time to provide us with feedback and will us it to make improvements.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

Arrived in Palm Springs area with no reservations, unaware that one of the biggest Tennis Tournaments of the year was in full swing. Most hotels we checked were booked up and the few that had rooms, quoted us prices started at $399 a room a night. Too tired to drive any further, we found this Red Lion. I agree with other posters that is somewhat grungy on the inside. No traffic noise, but the air conditioner (a really really old one) droned off and on all night long. Staff was friendly.

  • Stayed: March 2013, traveled with family
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1  Thank pkchristensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim C, General Manager at Red Lion Inn & Suites Cathedral City, responded to this reviewResponded July 11, 2017

Hello from the Red Lion!

We strive to provide top of the line customer service and a comfortable stay at a great price. It seems we missed the mark on this one. We are currently undergoing renovations and improving accommodations. Thank you for your feedback. We will use it improve upon the guest experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

Went out to the desert for a single night to celebrate a friends birthday. The room was somewhat dark and shabby but was acceptable on first glance. However, upon further time in the room we found that it was really problematic. There was no hot water available by 9 AM on Sunday morning, there was a hole in the ceiling above the tub that appeared to have been there for some time. In addition, the television had sound but no picture. We did not report this to the front desk until check out because it was such a short visit. They were gracious and reduced the rate in compensation.

  • Stayed: March 2013, traveled with family
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2  Thank D. C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim C, General Manager at Red Lion Inn & Suites Cathedral City, responded to this reviewResponded July 11, 2017

Hello from the Red Lion!

We strive to provide top of the line customer service and a comfortable stay at a great price. It seems we missed the mark on this one. We are currently undergoing renovations and improving accommodations. Thank you for your feedback. We will use it improve upon the guest experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2013 via mobile

This is a less expensive place like a travel lodge type that has adequate rooms. Seemed a little grungy but not really dirty- I kept sox on however as the carpet looked soiled.
The location is good as well.
The best part is the free breakfast!!
They have everything from hard boiled eggs, cereal, yogurt, muffins and rolls and it is clean and nice!
You don't often find that for this price range- also elevators for floors 2/3 which is a plus

  • Stayed: March 2013
    • Value
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2  Thank sungal99_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim C, General Manager at Red Lion Inn & Suites Cathedral City, responded to this reviewResponded July 11, 2017

Hello from the Red Lion!

We strive to provide top of the line customer service and a comfortable stay at a great price. It seems we missed the mark on this one. We are currently undergoing renovations and improving accommodations. Thank you for your feedback. We will use it improve upon the guest experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2013

This is my second time staying at this hotel. I have to say that this is one of my favorite hotels when I travel into Cathedral City, the staff has excellent customer service, the rooms are always clean and smell very fresh, and the breakfast is great. I will continue to stay at Redlion anytime I visit Cathedral City!!!! Excellent value for the price. Keep up the great work Redlion!!!

  • Stayed: March 2013, traveled solo
    • Value
    • Location
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1  Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim C, General Manager at Red Lion Inn & Suites Cathedral City, responded to this reviewResponded July 11, 2017

Hello from the Red Lion!

Thank you for the wonderful review. We are glad to hear that you enjoyed your time with us. We strive to provide top of the line customer service and a comfortable stay at a great price. We appreciate your feedback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Lion Inn & Suites Cathedral City

Address: 69151 E Palm Canyon Dr, Cathedral City, Greater Palm Springs, CA 92234-1420 (Formerly Quality Inn & Suites Date Palm)
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Cathedral City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Cathedral City
Price Range: $72 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Lion Inn & Suites Cathedral City 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
The Red Lion Inn & Suites Cathedral City is conveniently located off Highway 111 and is within minutes of downtown Palm Springs and the cities of Rancho Mirage, Palm Desert, Indian Wells and La Quinta. The hotel is approximately five miles from Palm Springs Airport. Whether traveling to California for business or pleasure, the Red Lion Inn & Suites Cathedral City is perfect for anyone visiting the Palm Springs and Cathedral City areas. The management and staff welcome you to experience our hotel and comfortable accommodations.Our 97 guest rooms, including many suites with full kitchens, include amenities like complimentary wi-fi, comfortable beds, eco-friendly bath products, flat screen TVs, a fitness center and access to the business center with copy and fax services. Guests can take advantage of a complimentary deluxe breakfast, a news stand located in the lobby.Red Lion welcomes pets for a fee. Coin laundry available to our guests. Business travelers are minutes from Palm Springs and will appreciate conveniences like a business center, access to copy and fax services. We are also 2.7 Miles from the Field Of Dreams, where many of our sports teams play ball. ... more   less 
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Also Known As:
Quality Inn & Suites Date Palm Hotel Cathedral City
Quality Inn And Suites Date Palm
Quality Inn Date Palm
Cathedral City Quality Inn
Quality Inn Cathedral City
Red Lion Inn & Suites Cathedral City California Desert, CA

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