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Reviewed September 15, 2018

Rooms were nice but pool area was too small for the amount of people staying there. Very crowded and never saw anyone checking the water quality. Was told by the staff that the golf course was not available after 10am and that the course would be closing the next day but that turned out to be inaccurate.

Date of stay: September 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank hartleysjk95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch F, Guest Relations Manager at Welk Resorts Palm Springs, responded to this reviewResponded September 17, 2018

We would like to thank you for sharing your review. While we're glad you loved our rooms, we're sorry to hear that you were disappointed in our pool area and we appreciate your feedback. We hope to welcome you back for a five-star stay in every way.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2018

Welks is a great resort to stay at. Big rooms, plenty of activities for kids, pools are large enough to accommodate everyone. Welks even gave us tickets to a local attraction just for participating in a short program about their vacation packages, without high pressure to buy. Overall great experience.

Date of stay: September 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank orpheusskater1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch F, Guest Relations Manager at Welk Resorts Palm Springs, responded to this reviewResponded September 17, 2018

Thank you for your wonderful review! It's so great to hear that you loved our guest rooms and activities. We hope to welcome you back very soon!

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Reviewed September 15, 2018

This was the 4th time we had stayed here, and this time it was VERY disappointing. WE had to walk to the front desk and have new room keys made random multiple times, but almost daily as they would not open the door to our unit! it was ridiculous!! HUGE inflatable floating animals were allowed in the main pool, and one particular day there was a group of 10-12 young men (20-30 yr old) who were cheering LOUDLY for at least 2 hours as they and a bunch of kids attempted to stay on a giant inflatable bull as they ran and jumped from the side of the pool. It was unbelievable how loud and obnoxious they were, and it just went on and on until they decided to leave. The music playing from the concession stand on the weekend was so loud I had to ask the front desk to see about turning it down - and I am a music fan - this should be a common sense thing!! We won't be staying at this resort again.

Date of stay: September 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank twincamark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch F, Guest Relations Manager at Welk Resorts Palm Springs, responded to this reviewResponded September 17, 2018

We're very sorry to hear that you were disappointed in your stay this time, Mark. Thank you for providing us with your feedback so we can learn from this. We truly hope to exceed your expectations in the future.

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Reviewed September 3, 2018

Everyone was very friendly and is well located close to most all attractions. the staff was very helpful and provided us lots of great information of the area. The rooms were nice and clean and the kitchen was well furnished. The pool area was always clean and the recreation staff was very helpful.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with RCI
Thank GeoffM296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2018

Great tennis resort. Centrally located. Only 11 minutes from the airport. Lots of fun places and things to do nearby. Had lots of activities for those traveling with kids. Tons of restaurants. Beautiful views everywhere.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
1  Thank Carol T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch F, Guest Relations Manager at Welk Resorts Palm Springs, responded to this reviewResponded September 4, 2018

Thank you for your wonderful review, Carol! We're thrilled that you loved our location, activities and dining options. We always love hearing from our guests and this is no exception. We hope to welcome you back soon.

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