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Holiday Inn Express Cathedral City (Palm Springs)
Ranked #4 of 7 Hotels in Cathedral City
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great”
Reviewed April 3, 2013

The people at the front desk were very friendly and kind. Hotel rooms were clean and roomy. The price was reasonable and a great deal. Only thing missing was a laundry bag, which isn't a big deal because i just asked for it at the front desk. Overall a good stay and I would recommend to others!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank choierin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
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English first
Lompoc, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 30, 2013

Stayed for two nights this March. The room was very clean and everything worked well. The beds were okay--nothing luxurious but perfectly fine. The breakfast was included and it wasn't anything special--but again, it was fine. The pool area (which I didn't use because I was visiting family) was lovely. Most importantly, it was quiet and the air conditioner wasn't too loud so it was easy to sleep. Wifi worked with my Mac. Would definitely stay there again.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CC, Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, April 1, 2013
Hello, Gina.
We appreciate your input of our hotel, Holiday Inn Express in Cathedral City, CA.
I am glad that you liked our pool area!
Our large pool with open mountain view with sunset is definitely one of the highlight amenities we have.
We have staffs who are willing to help you anytime if you had any problems, A/C or Wi-Fi, but are glad that you never really needed to ask!
Please contact hotel directly in the future for your best deal we could offer and hope to see you soon.
Thank you very much, again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Floyd, Virginia
Level 6 Contributor
134 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed March 25, 2013 via mobile

Daylight savings day, breakfast closed 8:30 old time which caught many guests off guard. A little handlettered sign in lobby would have been thoughtful. Some events going on in area, hotels were full, but manager did not hire extra help so trash receptacles were overflowing, table dirty with milk and honey, so it was uncomfortable to eat there. We are going to avoid this place in the future, as there are many other choices.

Stayed March 2013, traveled with family
Helpful?
1 Thank RocketFloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CC, Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, April 1, 2013
Hello, RocketFloyd.
Thank you very much for your review of our hotel.
Our breakfast time is from 6:30-9:30 and is posted at the lobby.
We never close our breakfast time earlier than we posted.
We will definitely work harder to keep our property tidy and clean and I do apologize that you had to experience inconvenience.
Please allow us to offer better service in the future.
Simply send a quick email to Charles (charles@hie-cc.com) and we will do our best to make it perfect next time.
Thank you again for your survey and hope you have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oceanside, California
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 20, 2013

Easy online reservations, extremely reasonable price, clean room, nice grounds and conveniently located. I normally stay at time share style resorts but only needed one night and it worked out perfect. Can't beat it.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Danielle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CC, Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, April 1, 2013
Hello, Danielle!
I appreciate that you sharing your lovely stay experience at our hotel, Holiday Inn Express in Cathedral City, CA.
I will bring your review up on the next staff meeting to share!
Even though we do not have set long term rate, please do not hesitate to contact the general manager, Charles, for special negotiated rate.
We always accommodate with our best rate we can offer and it's usually available at the property level.
We hope to see you again next time and have an awesome day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level 6 Contributor
153 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed March 16, 2013

I was visiting the area for the BNP Paribas Tennis Open. Decided to stay at the Holiday Inn Express based on past experiences at this chain. This hotel is very clean and well maintained and is in a safe, convenient location. Parking was always readily available. Check in was quick and all the staff was friendly. Our room was spacious and had a microwave and refrigerator. The breakfast area was large and well stocked for 3 days of our 4 day stay. The last day of our stay, the person in charge seemed overwhelmed with keeping everything stocked and the room clean. The pool area is beautiful and is a great place to relax. Would definitely recommend a stay here.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gofar19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CC, Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, April 1, 2013
Hello, GoFar19!
Thank you very much for sharing your experience at our hotel!
There is nothing more encouraging to our staffs than sharing reviews like yours.
And we are so glad that we enjoyed your stay.
We try to be always staffed for guests' inquiries!
In the future, please do not hesitate to contact us directly at the hotel for your best value!

Again, thank you so much!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fullerton, California
1 review
Reviewed March 12, 2013

I stayed here during the BNP Paribas Tennis tournaments.
All staffs were very helpful and room was nicely decorated.
Breakfast was very nice with many choices.
I would recommend this hotel.

I loved the pool view with sunset!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BULLHYUNG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CC, Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, April 1, 2013
Hello!
Thank you so much for your survey and can't be more glad that you had a good time while you stayed with us.
We understand that it's not only the hotel room we are offering but also pleasant guest services to our guests!
Please let us know if there is anything we can help for your future stay.
We will work harder to make your next stay even better!

Thank you,

Charles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 10, 2013

Stayed here 2 nights only because no hotels available in Palm Springs would have been better off sleeping in car, due to filth in room and common areas garbage not cleaned floors not vaccumed fire alarm going off no explanation not a good feeling. Wake-up call on phone ringing repeatedly all night long no front desk explanation again. Exterior gounds unkept a total disaster, Have stayed at Hoiday Inns across North America this is the worst, and the last.

Room Tip: Sleep in car
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank djgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE-CC, Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, April 1, 2013
Hello, djgolf.
First of all, Thank you very much for taking your time to share you experience of our hotel.
I do apologize for any inconvenience you had experienced during your stay.
It seems that a few rooms had problem with wake-up calls at the Summer Time change and I am terribly sorry about that.
We are currently trying our best to stay on the top of cleanliness of every area.
If you are willing to give us another chance to serve you, please do not hesitate to contact me directly at "charles@hie-cc.com"
I would do whatever it takes to make your next stay perfect.
Thank you again for your survey and hope you have a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Cathedral City (Palm Springs)

Property: Holiday Inn Express Cathedral City (Palm Springs)
Address: 36101 Date Palm Dr, Cathedral City, Greater Palm Springs, CA 92234-1503
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Cathedral City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Cathedral City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Cathedral City (Palm Springs) 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Cathedral City is conveniently located in the heart of Palm Springs Valley. Our Cathedral City Hotel is a resort destination near Rancho Mirage, La Quinta, Palm Desert, Indian Wells, world class golf courses, spas, casinos, restaurants and shopping. While travelling to our hotel, you will be able to visit the Palm Springs Aerial Tramway, Indian Canyon Trails, Spa Casino, Agua Caliente Casino, Cathedral Canyon Golf, PGA West Golf, Cabazon World Premium Outlet Mall, Knotts Soak City, Empire Polo Grounds, El Paseo Shopping District, The Living Desert and Joshua Tree National Park. This Holiday Inn Express Hotel is a host hotel for The Big League Dreams Sports Park. We are just minutes from the Palm Springs International Airport in CA. Also nearby Palm Springs Convention Center, Downtown shopping, restaurants, and Indian Wells Tennis Gardens. All leisure or business guests will enjoy our high speed, wireless and wired Internet and complimentary business center. Come experience our serene outdoor heated pool and whirlpool with a large deck and mountain views. Our hotel also features a workout room. Our 100% smoke free hotel features the comforts of home. From our resort style pool, wonderful cinnamon rolls, cookies in the lobby every evening, and the Simply Smart Bedding Collection, this hotel in Cathedral City, CA is sure to please. Swimming pools and Jacuzzi will be closed starting on July 9, 2017 and will re-open on July 18, 2017 as they are being repaired. ... more   less 
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Also Known As:
Holiday Inn Express Cathedral City (Palm Springs) Hotel Cathedral City
Holiday Inn Cathedral City
Cathedral City Holiday Inn
Holiday Inn Express Cathedral City (Palm Springs) California Desert, CA

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