My fiancee and I were looking for a place to stay for one night, and called them hoping it would be a serviceable place to stay. They first took advantage of the fact we were tired and in need of a room and proceeded to claim that rooms in CASTAIC were going for $250 a night. This is not the Four Seasons. It is a trashy, dirty, smelly and gross inn. So, as we were paying for the room, the lady behind the counter clearly stated that we would give us a full refund if we were unsatisfied with the room or decided not to stay. So we walk into the room, realize it is as gross and disgusting on the outside as on the inside, so we immediately leave the room and go to the front desk to tell them we would like a full refund. Another staff member behind the desk then proceeds to tell me that we would be charged a 50% cancellation fee! After a few moments of heated exchange, they graciously agreed to only charge us $30 for holding the room for a grand total of 15 minutes. It is absolutely ridiculous how blatantly they've taken advantage of weary travelers and continue to charge grossly inflated rates. BEWARE!
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- Also Known As:
- Days Inn Near 6 Flags - Magic Mountain
- Days Inn Near Six Flags - Magic Mountain Hotel Castaic
- Magic Mountain Hotel
- Days Inn Castaic
- Castaic Days Inn