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“Home away from home!”

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Extended Stay America - Los Angeles - Carson
Reviewed August 17, 2012

What more can you ask for! It is super convenient to the 91 Freeway, it is surrounded by fast food restaurants which are within walking distance of the hotel and it is my husband and I's home away from home whenever we are in Los Angeles to visit family.
Friendly staff and very affordable rates. The rooms are spacious and clean and the area is quiet. I have no complaints about this hotel.
There is also a fabulous restaurant called 'M and M's right next to the hotel, should you want to get away from the fast food joints.

  • Stayed: August 2012, traveled with family
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1  Thank Fmartin1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this reviewResponded August 22, 2012

It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. It's always satisfying to read positive feedback from our valued guests, like you. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.

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65 - 71 of 72 reviews

Reviewed July 20, 2012

Stayed here for two nights in July, 2012. The initial impression wasn't too good, the first room they gave me was supposed to be non-smoking but had a strong smell of smoke in it. There was also a maintenance person in the room fixing the sink when I got to the room after getting my key, so I asked for a different room.

The next room I was given was fine. It didn't have a "do not disturb" sign for the door so I had to get one from the desk, and nothing in the room showed the checkout time, I had to get that from the internet (it's 11am), but the room was clean, the AC worked fine, and the staff was friendly.

It was also nice there were a few things within walking distance. So not the best start to the visit, but would probably stay here again.

  • Stayed: July 2012, traveled solo
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1  Thank Allie_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this reviewResponded August 22, 2012

I recently received a copy of your review of our hotel. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory.

I do appreciate the opportunity to address your concerns about the condition of your room. Please know that we have strict quality control standards that are meant to prevent a situation like yours from occurring. Only certain rooms are designated as smoking rooms, the rest as non-smoking. It should never be the case that a guest who requests a non-smoking room is placed in a smoking room when the preferred room type is available. In response to your comments, I have met with hotel management and staff to find out how such an experience occurred and to determine a system for preventing a repeat occurrence.

Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope that you would give us the pleasure of having you as a guest again at this hotel or any other brand location in the future.

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Reviewed May 18, 2012

Ive stayed at the Extended Stay America in Carson multiple times and everytime they are completely friendly, helpful and accomadating. I recommend this hotel to anyone looking for a nice, quiet, comfortable, affordable room in LA! Located right by the 405/110 fwys.. It's very convienent!

  • Stayed: May 2012, traveled solo
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2  Thank emmyfelix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, Manager at Extended Stay America - Los Angeles - Carson, responded to this reviewResponded October 8, 2012

I appreciate you taking the time to write a review of your experience with us. The best part of my job is to receive comments that commend the hard work, and excellent customer service skills that my staff provides. Thank you again for providing us with your feedback, and we would love to have you at our hotel the next time you're in town.

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Reviewed May 18, 2012

I have been a long term resident @ Carson and work near LAX and commute via Metro-rail,the location works great for me.Being located by good eateries and shopping makes my logistics in the area worthwhile. The staff does a really great job in accommodating my request. I highly recommend the Carson Extended Stay Hotel for short and long term visits.

  • Stayed: December 2011, traveled solo
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1  Thank jay b B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Los Angeles - Carson, responded to this reviewResponded July 18, 2012

Thank you for choosing Extended Stay America Los Angeles - Carson and for taking the time to provide feedback about your stay. We value your comments so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you sent regarding your stay in Extended Stay America Los Angeles - Carson.

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Reviewed May 2, 2012

Overall it was a good experience. Though there are few things they should take care like the lighting in the rooms and the iron which was broken,

  • Stayed: April 2012, traveled on business
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Thank Atanu B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Los Angeles - Carson, responded to this reviewResponded July 18, 2012

Thank you for choosing Extended Stay America Los Angeles - Carson and for taking the time to provide feedback about your stay. We value your comments so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you sent regarding your stay in Extended Stay America Los Angeles - Carson.

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Reviewed June 23, 2017 via mobile
Google Translation

Stayed: June 2017, traveled as a couple
Thank Kerstin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
00esa, General Manager at Extended Stay America - Los Angeles - Carson, responded to this reviewResponded June 23, 2017

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Reviewed February 16, 2015
Google Translation

  • Stayed: February 2015
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Thank Jose Antonio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Los Angeles - Carson

Address: 401 E Albertoni St, Carson, CA 90746-1424
Phone Number:
Location: United States > California > Carson
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Carson
Price Range: $109 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Carson 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Parking Fees: 1-6 nights: $15/day 7 + nights: $5/day ... more   less 
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Also Known As:
Extended Stayamerica Los Angeles - Carson Hotel Carson
Extended Stay Carson
Extended Stay America Carson
Carson Extended Stay

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