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“Great food, terrible service”

Giannfranco's Trattoria L
Ranked #7 of 75 Restaurants in Carpinteria
Certificate of Excellence
Price range: $9 - $43
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Romantic, Special occasions
Dining options: Lunch, Dinner, Reservations
Description: Authentic Upscale Italian Cuisine. Freshly prepared when you order. Local Ingredients and Imported Italian Products used in our cooking. Amazing Italian wine List served by Professional Servers.
Santa Barbara
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Great food, terrible service”
Reviewed October 16, 2012 via mobile

We all say "This really is the last time we'll come here" but we gave it another shot, and like clockwork, the shoddy, sometimes rude service was dolled out to our party. It's a shame because the food is quite good-a little on the expensive side , but the Italian restaurants are slim pickings in Carp. If you are willing to sit quietly, not ask for bread/oil to dip it in, silverware or even additional drinks! You may be excused the dirty looks and scathing comments from the wait staff and the owners too. Oh and don't even dare ask if they have a kids menu, or you'll be charged $14:00 for a small dish of pasta and butter and hear all about the imposition of them having to create this complex dish!

Helpful?
2 Thank eurostylist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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187 reviews from our community

Visitor rating
    106
    38
    21
    13
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Bakersfield
Level Contributor
66 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Great Service, Food and People.”
Reviewed September 17, 2012

If you are a fan of great Italian food with a flare Gianfranco's is a special place.

We were greeted by a warm, lovely woman. Her name was Anna. We were escorted to our table outside. What a great courtyard eating area. Lovely weather.

Our waiter was outstanding. Answering all of our questions about the specials and the menu items. He recommended the appetizers and we took his advice. He could not have been any better.

Our meal was an absolute blast. The waiters were very attentive but not overly so. The food was excellent. Two of our group took our waiters recommendation and were not disappointed. My meal was superb.

We passed on the desserts only because we were so full.

We came inside and sat at the bar. The owners Frank, Anna and Gio are special people.

Every time we come to Carpinteria we visit Gianfranco's for dinner. It's always a great time and better food.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Carp_on_Sandyland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Beach, California
Level Contributor
86 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Awesome Jewel In Carpenteria!”
Reviewed September 16, 2012

Cook Giovanni and Owner Anna and Franco make this quaint trattoria a must when in this area. Decor and outside patio is well thought out and food is top notch. The Caprese is first class and the Sachetti is a hands down winner. Panini with Salad is a perfect blend and just the right portion size. Very attentive ownership and the Italian touch runs through their blood. Lets face Italian restaurants in Southern California and either a hit or miss..this one is a bullseye!

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank edward b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Good food, slow service”
Reviewed September 11, 2012

The food was quite good, though the restaurant itself was very warm (no AC) and the service was extremely slow (more than 1.5 hours to get our food!).

Helpful?
1 Thank Profe_Mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Level Contributor
29 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Pleasant atmosphere in the Patio”
Reviewed August 27, 2012

Food is good, varied menu, wonderful staff. I would go again and take guests. Nothing pretentious, but good experience.

Visited July 2012
Helpful?
Thank sb-cre8art
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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