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“Location is super, service was very friendly” 4 of 5 bubbles
Review of Wayside Inn

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Wayside Inn
Ranked #17 of 25 Hotels in Carmel
Certificate of Excellence
Rotterdam, Zuid-Holland, Netherlands
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Location is super, service was very friendly”
4 of 5 bubbles Reviewed August 8, 2013

We stayed a couple of nights here, arriving after a long drive from Yosemite. We found the staff all very friendly and we were given an upstairs room with a balcony, two beds, nice bathroom and a fridge. Exactly what we needed. The best part was the location, it is right where you want to be in Carmel, next to all the boutique shopping, galleries and restaurants and a short pleasant walk down hill to the beach. We would certainly stay here again. When we checked out we still had three hours to kill and when I asked about parking at the beach I was told it would be fine to leave the car in the inn car park until later. A nice friendly gesture that made a very good impression.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 reviews from our community

Traveler rating
    142
    80
    19
    8
    5
See reviews for
67
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 6, 2013

Good location for people who want to be in the centre of things. Spacious rooms with s superb separate living area. Bed was awesome, really the best ever and service was excellent. Clean, quiet and extremely comfortable. Definitely would stay again.

Stayed August 2013, traveled as a couple
Helpful?
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed July 14, 2013 via mobile

We arrived in Carmel after traveling from Vancouver via San Francisco. We we to be at a wedding at 2:00 PM and arrived at the hotel at 12:30. The disinterested staff member behind the counter said no rooms would be ready until 3. She uttered something about a guarantee. When I said we needed an alternative because we had to get dressed for the wedding and needed an ironing board, she simply slumped her shoulders and repeated something about a guarantee and 3 o'clock. She could not have been less helpful in what could easily have been an opportunity for her. It was only after I walked out to find another hotel that I was told that one of the rooms was available. I am free to assume that this is the standard this hotel wishes to strive for. In a world of choices, I say choose somewhere else. There is nothing special about this hotel and the service is deplorable.

Stayed July 2013, traveled with family
Helpful?
1 Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FelinaSmith, Operations Manager at Wayside Inn, responded to this review, July 25, 2013
First, we want to thank this guest for taking the time to share their experience, which allows us an opportunity to improve our service.

It was very disappointing to learn of this guest’s frustration and poor impression of our staff. It is our goal to provide a high level of service, and there was a failure on our part to handle this situation in a gracious and proactive manner. Based on this guest’s experience, we have reviewed the situation with the management and front desk staff at the inn.

This reservation was made through a third party, and regrettably the request for an early check-in was not communicated to us. We therefore did not have an opportunity to make advance arrangements for an early arrival of 12:30pm. We understood their predicament, but sometimes early check-ins at such a small property are difficult, if not impossible, given many departing guests have not checked out until almost noon.

We have made an attempt to contact this guest via TripAdvisor, and are hopeful to hear back, so we might have a further dialog and reach a positive outcome.

Felina Smith
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodside, California
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 9, 2013

nice little inn with a great location. They have spacious rooms and reasonably updated bathrooms, etc. The only real drawback is the sqeaky old floors that make al ot of noise as the neighbors upstairs walk around.. all night on occasion. That could be a big issue for some visitors who may have to specify an upstairs unit to ensure a good night's sleep!?!

The manager and staff were very friendly too.

Room Tip: see above comments on the squeaky floors
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach, California
Level Contributor
115 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed July 8, 2013

In the heart of Carmel, steps away from best restaurants and shops. Clean, quiet and comfortable, with free parking. I would definitely stay there again. The studio has a small kitchen, with a fridge. Complimentary Wi-Fi.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Philip W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed July 3, 2013

We unexpectedly stopped at Carmel and had no place to stay. We called all around and found a suite at this very nice place, which is centrally located in the heart of Carmel. It has kind of a motel set up and the room we had, which was ground floor, picked up noise from people in the room above us and people walking on the street. However, it was a very clean, comfortable room. The bed was especially nice. We didn't get to stay for the continental breakfast we offered but I am sure that was nice as well. I don't know if I would want to spend an entire vacation here as I usually like to stay in a hotel with some amenities (i.e. a lobby) but this was very nice and I highly recommend it.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ebwrite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed June 17, 2013

The only really great thing about Wayside Inn in Carmel is that it is very centrally located in the heart of Carmel and close too all the great shops and restaurants. The beds are very comfortable but if you plan on sleeping in and getting rest, think again about staying here. Walls are paper thin. The older structure is quant but needs insulation and a bit more updating. Old wall heater really makes a lot of noise when on and the gas fireplace smells of gas. You do not know really if the gas is off or not. Staff is friendly and helpful. Our room was overall clean but found many spider webs. I don't think we would stay here again solely based on not being able to get a good nights sleep do to the talking of the other guests. We could hear the whole entire conversation in the next room!.

Room Tip: Ask for a room that isn't next to someone.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kayleeocean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wayside Inn

Property: Wayside Inn
Address: 7th & Mission Street, Carmel, CA 93921
Phone Number:
Location: United States > California > Monterey County > Carmel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
Ranked #17 of 25 Hotels in Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wayside Inn 3*
Number of rooms: 22
Official Description (provided by the hotel):
Nestled in the forest just across from Carmel's premier shopping plaza, the Wayside Inn reflects the charm of the quintessential Carmel cottage. Offering 22 guest rooms and suites, special amenities may include spa tubs, full kitchens, fireplaces, and large balconies overlooking the quaint village of Carmel. Complimentary continental breakfast is delivered to your door each morning with the daily newspaper and freshly baked cookies are always available in the lobby. ... more   less 
Reservation Options:
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Also Known As:
Wayside Hotel Carmel

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