This Carmel hotel is hard to rate because of the delta between it's potential and where it is right now. I would call and ask on my complaint items before you book! Otherwise, it could be a great place! The location and the size of the rooms are excellent, as is the cleanliness. The complaints I had were:
1. Terrible lighting--ridiculously low wattage! Impossible for shaving and make-up application. Such an easy fix, but will they do it? We did speak to the manager on duty about this as a suggestion that basically disqualifies this hotel for future stays for us.
2. Slippage in the tub/shower. This needs addressing for safety.
3. Construction at the lot next door--when will this be done in relation to your travel dates?
Based on these issues, I had to give the place a 3, wish I could have done 2 1/2! With just a couple tweaks, (and the construction issue if you want quiet between 8-5--not a big deal for us as we were site seeing during the days), I would give the place a 5!! Big difference I know!
The updates to the hotel were stylish, the bed comfortable, the room exceptionally roomy for the price point. The vanity area was a retrofit into an old closet alcove--too deep and not appropriately lighted, even if the wattage was increased. You can't get near the mirror as the vanity is beautiful, but very deep. Someone forgot to factor in functionality with their redeco design! Other lighting is dim, but OK. They need non-skid strips or mat in the tub/shower area.
- Official Description (provided by the hotel):
- Two-story Motel located in the heart of village, 2 blocks from shops, galleries & Ocean Avenue. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Carmel`s Town House Hotel Carmel
- Carmel Best Western