Location was very convenient to get around on foot to the beach, supermarket and cafes around town. The rooms were comfortable and clean, like most Best Western hotels I have been to. The pools looked great, but the weather was not warm enough for a swim.
The breakfast was standard, for a Best Western, although the breakfast room was rather tight. There were no servers on site to replenish the finished items and we had to wait for coffee refills. The manager (the man) was very friendly and attentive, but the lady there seemed rushed ( a couple of times, we had long waits at the lobby which was odd, because she finally appeared from a door behind the front desk). She only appeared after another waiting customer called the office from her cell phone (right there at the desk)
Renovations were still going on despite the ad that stated they had been completed in May, 2013 (we were there in mid July, 2013). With the Lobby still unfinished, there was nowhere to sit and no 24hr coffee.
There was no microwave in the room and so we had to toss out left over food from a nearby restaurant that we otherwise could have warmed up and eaten.
We were not impressed with our stay, but Carmel is a beautiful city to visit and we hope to be back.
- Official Description (provided by the hotel):
- Two-story Motel located in the heart of village, 2 blocks from shops, galleries & Ocean Avenue. ... more less
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- Also Known As:
- Best Western Carmel`s Town House Hotel Carmel
- Carmel Best Western