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“Comfortable hotel with good value” 4 of 5 stars
Review of Carmel Mission Inn

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Carmel Mission Inn
3.0 of 5 Hotel   |   3665 Rio Road, Carmel, CA 93923   |  
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Ranked #8 of 25 Hotels in Carmel
Certificate of Excellence
seattle
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Comfortable hotel with good value”
4 of 5 stars Reviewed September 15, 2013 via mobile

We reserved a room at the Carmel Mission Inn at the last minute. We got a great deal, so those might be available if you are looking. The property was well-kept from both exterior and interior perspectives. The rooms were spacious, and were decorated with a fun, 60s-style theme. The beds were comfortable and we received a good night's sleep. Our room was situated away from the highway, elevator and ice machines, which ensured a quiet environment. The staff were friendly, efficient, professional service. We did not eat at the restaurant, but took advantage of the restaurants at The Barnyard, which were within a short walk. To summarize, this hotel is highly recommended if you want a good night's sleep at a good price in the town of Carmel.

Stayed September 2013, traveled with family
Helpful?
1 Thank SeattleKellye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, September 16, 2013
Thank you for the review of our Carmel hotel and your many kind words. We are very proud of our hard-working and professional staff and I’m glad you took the time to mention them. We are also pleased that you would highly recommend our hotel. We hope we get the opportunity to serve you again and we truly appreciate your business. Please remember to contact the hotel directly for the best rates and service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,490 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (287)
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English first
Santa Cruz, California, United States
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed September 8, 2013

This hotel is off the beaten path, as others have said, in that it's not in or near the village but rather behind The Barnyard (yes, and a gas station). The decor is very nice, fresh, even, chartreuse and turquoise, with a very large, ocean-y graphic over the bed. Nice breakfast, though I didn't care for the eggs, but there were other choices. Comfy bed, quiet room. The only problem was a pervasive smell of mold throughout the place, though there wasn't any in our room. Par for the course in being near the ocean. Otherwise, very nice.

Room Tip: We were on the second floor, which was nice. The ground-floor rooms looked dark, the few times I ca...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Elise Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, September 16, 2013
We appreciate you taking the time to review our hotel and we are pleased that you enjoyed our decor and comfy beds. I would like to address your comments about the smell of mold. As you noted you did not find any in your room. What you probably noticed was not the smell of the nearby ocean but more than likely the lush gardens which are prevalent throughout the property. These areas are fertilized and watered frequently which may at times emit an on unfamiliar odor as do some of the species of plants. We thank you for your business and hope to see you again soon. Just remember to contact the hotel directly or visit our website for the best rates and service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
111 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed September 8, 2013

We've stayed here twice now, and although 'out of the village' - it's a quick drive or taxi trip in.

The hotel is clean and the service is good.

There are also some dining options within walking distance.

This hotel offers value for money - so I would definitely stay again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank airedale_travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, September 16, 2013
It is always good to hear from one of our loyal guests and I’m glad you still enjoy the cleanliness, the good service and the value we provide in this area. We know we are not perfect but our hard-working and dedicated staff tries to ensure a great stay for all of our guests. We thank you for your business and hope to see you again soon. Please remember to contact the hotel direct for the best rates and service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunfermline
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed September 7, 2013 via mobile

Checkin was not smooth as was told the rate I would be paying, I did inform the girl that I had already paid for our stay and would check to make sure. It's didn't seem to phase her! Once in room I did check and them returned to show proof of having paid to be told that she had noticed this once we had left! A call to the room would have been nice to let me know. Room itself was clean and big so no problem there. The hotel is far for the town so need to drive if you wish to eat in town. There is a lovely restaurant across the road (Rio bar and grill) plus other restaurants. Only ate breakfast in the hotel which was nice with plenty of food. Had a bit of a wait the second morning and not sure why as the hotel was not busy. Pool area nice and clean and pool warm.

Stayed September 2013
Helpful?
1 Thank Stewart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, September 16, 2013
We thank you for taking the time to review our Carmel California hotel. It appears we got off to the wrong start by not having your prepaid information readily available. For that I truly apologize and I will speak to our front office manager as to how this could have occurred. On the positive side we thank you for noting the cleanliness of our guestrooms. We hope to be able to serve you again and we truly appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 7, 2013

Quality place and nice off the beaten path location as it is away from all the other hotels and motels in Carmel. Wonderful rooms and comfortable beds. Pool looked great, but did not use. Great bar and bar tenders. Happy hour snacks pretty good but value of happy hour well drinks compared to call not so good but generous pours. Very good breakfast Buffet and recommend pre-paying to save money.Only problem we had was at check in they said I did not have a reservation. Then they said my reservation was for several days later, which I said was impossible as I would be at my son's wedding on the central coast on that day. I made the reservation online and made a print out of the confirmation. Also had a reply email and showed it to them via my smartphone. Place looked packed but they found us the type of room we had reserved and on the floor requested, however it was on the back side of the hotel not pool side. Other than that, great place and will stay here again.

Room Tip: Double check your reservation ahead of time!!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ron V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, September 16, 2013
From your many fine comments it seems like you truly enjoyed your stay at the Carmel Mission Inn. It also seems like you took advantage of our bed and breakfast package which is a great value. We truly appreciate your business and hope to have the opportunity to serve you again. Please remember to contact the hotel direct or visit our website for those exclusive rates and packages.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, California
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed September 6, 2013

Have stayed before............but this time, not so hot
Mold in bathroom was gross.
Service a bit lacking........(O.K. really lacking)
Still a great location, we walked to Carmel Beach. Lovely
The bar / restaurant was like a ghost town
Still a great location

Room Tip: Ask for one without mold
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank FLATLINE13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, September 16, 2013
From your comments it appears that we did not meet your expectations and that is of concern to us. You noted that we had a good location but your room experience was somewhat subpar. Upon investigation the bathroom ceiling that you pointed out was in fact stained from a water leak in the room above. Apparently guests in the room above yours had flooded the bathroom by leaving the shower curtain outside the bathtub. It is our fault for not catching the damage to the room below and for that I truly apologize. We appreciate your business and hope to have the opportunity to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Level Contributor
167 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed September 5, 2013

Good value for the money spent; this is a very expensive area of California, The rooms and common areas need to be updated. Beds were comfortable. The restaurant on site was not very good, but there are quite a few other much better dining choices within walking distance. I would not hesitate to stay there if I were to return to the area in the future, and it is a beautiful area.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestservicecarmel, Guest Relations Manager at Carmel Mission Inn, responded to this review, September 16, 2013
We thank you for taking the time to review our hotel. It seemed that you enjoyed our good location, comfortable beds and the value you received. When someone indicates they would stay with us again we believe our efforts are on the mark. We truly value your business and hope you will stay with us again. Please remember to contact us directly or visit our website for the best rates and service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carmel Mission Inn

Property: Carmel Mission Inn
Address: 3665 Rio Road, Carmel, CA 93923
Phone Number:
Location: United States > California > Monterey Peninsula > Carmel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Carmel
#11 Romantic Hotel in Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Carmel Mission Inn 3*
Number of rooms: 165
Official Description (provided by the hotel):
At our Carmel Ca. hotel you will find a quaint, yet stylish setting with an array of gracious amenities that include a heated pool, fitness center and the "Fuse" restaurant. We’ve truly created a destination within a destination. Additionally, we offer fantastic facilities for weddings, business meetings, retreats and special events. ... more   less 
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Also Known As:
Carmel Mission Hotel Carmel

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