We just returned from a long weekend in Carmel Valley and stayed at Quail Lodge. Our room was terrific. Here are the highlights - heated floors in the bathroom, remodeled 5 piece bathroom, comfortable king bed, nice furnishings, a little banquette for snacking, quiet balcony and a surprisingly good breakfast (oatmeal, fruit, - not just your typical pastries). A few things that may need to be improved - we like to sleep extra-cold and the A/C was not quite up to par. We tried to open the window but it was broken. So, for the first night we slept with the door to the balcony open. Not ideal. They fixed the window the next day and the cool evening air made the room cold enough. We had one glitch - when we returned from sight-seeing in the village the next day, the trash had been emptied and the towels had all been removed. The bed was not made which was not a big deal but we were towel-less! It took a couple of phone calls to get towels and we never could figure out why our room was not tidied. But, all in all, we really loved this place and plan to return.
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