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“Perfect location in downtown Carmel!” 5 of 5 bubbles
Review of Coachman's Inn, A Four Sisters Inn

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Coachman's Inn, A Four Sisters Inn
Ranked #15 of 25 Hotels in Carmel
Certificate of Excellence
San Diego
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect location in downtown Carmel!”
5 of 5 bubbles Reviewed May 29, 2013

We loved the location of this hotel--walking distance to restaurants, shops and galleries! The bed was comfortable and the room had nice little touches: continental breakfast brought to your door in a little pail at a time you specify, jacuzzi by appointment (privacy!) and cookies and cider at 5 PM each day in the hotel lobby. Very friendly/courteous staff!! We highly recommend this hotel!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SanDiegoTahoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenred1010, Manager at Coachman's Inn, A Four Sisters Inn, responded to this review, June 9, 2013
Thank you SanDiego/Tahoe -- we hope to see you again soon. Carmel has been changing a bit lately with the addition of some great new restaurants, added night life and over a dozen wine tasting rooms. It's nice to be able to park at the inn and just explore. We appreciate your kindness as well.
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268 reviews from our community

Traveler rating
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    4
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45
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
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English first
Solihull
Level Contributor
215 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed May 29, 2013

We had a lovely two night stay here - beautifully decorated bedroom with two rocking armchairs which were so relaxing, coffee maker with little pods of coffee/hot chocolate, breakfast delivered to your door at requested time in a little pail with napkin - oj, cereals, milk, croissant then in the early evening there was apple cider & cookies from reception. Excellent location - central to town and lovely shops & restaurants nearby. Management happy to recommend local places to eat. Large ice machine half way along the top corridor behind a doorway labelled ICE. Parked up and left the car there for three days as walked everywhere in Carmel - beach, shops, restaurants and little coffee shops in shopping precinct.

Room Tip: Top floor half way along - beautiful bedding and comfy chairs.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NottinghamRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenred1010, Manager at Coachman's Inn, A Four Sisters Inn, responded to this review, June 9, 2013
Thank you for your review and your kind comments! We hope to see you again soon. After reading a previous review, I was thinking that maybe our Ice Machine area needed more signage but seems like we are in good shape : )
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Vancouver
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed May 20, 2013

We stayed 3 nights at the Coachman's in May 2013. The accommodations are ok, though a bit shabby around the edges. It felt clean enough, though there were a few stains in the carpet. The sound proofing of the rooms is really not very good, but generally at night it was pretty quiet. The breakfast brought to your room each morning is sufficient, but nothing exciting (OJ, mini croissant, cereal and yoghurt). The location is very good, close to the main street and restaurants. Cookies and cider in reception in the afternoon is a good boost of energy after a long day of site seeing. Room also include a mini-fridge and microwave (mini-fridge was a bit noisy at night).

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Worldwideguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenred1010, Manager at Coachman's Inn, A Four Sisters Inn, responded to this review, June 9, 2013
Thank you for your review! If you have a chance, we would love to hear back from you about your room number so that we can inspect that mini-frig -- it could be a simple fix from our maintenance to quiet that particular unit down. Thank you.
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Santiago, Chile
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed May 3, 2013 via mobile

I didn't expect much on this place for a trip with my wife, however I booked this months in advance and got the worst room possible (supposedly was the best but also the only available room(??) this childish excuse was actually given to me).
I could go on and on but just a couple of examples: there's an ice bucket in the room, no ice machine (couldn't find any!).. The vending machine shows one brand but the drinks are from the competitor (coke and Pepsi). This little obvious details show me that the most important are not taken care of.
Wouldn't return, ever!

Stayed May 2013, traveled as a couple
Helpful?
2 Thank lfba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenred1010, Manager at Coachman's Inn, A Four Sisters Inn, responded to this review, June 9, 2013
Thank you for your review and for visiting with us in Carmel. I'm not sure if you had checked with the desk but we do have an ice machine -- it is located on the second floor - there is a door marked "ICE" - we try to keep it tucked away a little bit for sound insulation). As far as Coke and Pepsi machines, we do have two beverage vending machines with different Coke and Pepsi products - not sure I understand fully this concern. Please feel free to write me an email at karen@coachmansinn.com to fully express all of your concerns for a 1 out of 5 star rating so that we can address them - we are sorry you did not enjoy your stay. It very well may be that our last room left was our best room (Luxury King with in-room Jacuzzi -- sometimes those room types are the first to go and sometimes they are the last -- if there is a conference in town and people are looking for lower priced rooms first). We hope you enjoyed your time visiting all of the sites on the Monterey Peninsula and rest assured we do care about all of our guests.
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Westlake Village, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed May 2, 2013

Management is inflexible, unpleasant & unaccommodating! Called 2 weeks ahead of busy Big Sur Marathon weekend to arrange for a 2 hour late checkout! Made a repeat request 1 week before. No follow through from management until I arrived and was informed I would have to pay an extra night's charge! Runners beware-manager said she charges all runners for another night if they are not out on time! Totally illogical reasoning from manager-something about housekeeping leaves at 4 and they couldn't possibly get my room cleaned between 2-4! After discussing how ridiculous that was, manager said she would get back to me ASAP after she gave it some thought. Rooms were available at property. After visiting the office several more times over the 2 days to inquire about her decision, she finally decided on an extra $49 charge for the 2 hours which I figured was the best I could do! The property itself is ok. Good location, clean, friendly housekeeping, etc. but definitely not worth the hassle of dealing with unreasonable/unpleasant management! Parking is also a problem but this seems to be
the case in Carmel.

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank MimZagata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenred1010, Manager at Coachman's Inn, A Four Sisters Inn, responded to this review, June 9, 2013
Thank you for your thoughts. As a small inn, we do our best to be flexible with check out and check in times. Our housekeeping staff does work extremely hard and their shift ends at 4 PM. With hotels, everything is about timing and with our different room types, if we have one person in a specific room type that request a late check out and a guest arriving requesting an early check in, there is not enough time to properly clean a room (which we take great pride in). Our check out time is 11 AM and we always do our best to provide a late checkout when possible. When we have multiple rooms all requesting a late check out, timing wise, it proves impossible to get every room clean by the promised 3 PM arrival time for the next guests. Most hotels operate in the same way (in fact I stayed somewhere recently where we were told if we stayed until 1, instead of 12, we would be charged a half day rate; past 2 PM, a full day rate). Our apologies that we couldn't accommodate your request fully - again, if it was just one room out the 30 we had occupied on that Saturday night, it would have been easy to accommodate - but with many, many rooms having the same request, unless we brought in temporary housekeepers that did not know our hotel, it logistically would be impossible.
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Derby, England, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 15, 2013

Recently stayed at the Coachman's inn and had a fantastic stay. The inn is easy to find and is within one block of the main street in Carmel. The staff were very friendly and made us feel very welcome. The inn is spotless througout and the rooms are well presented. Continental breakfast is left outside your room in the morning which is a nice touch. A very good place to stay if you are lucky enough to be spending some time in Carmel.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenred1010, Manager at Coachman's Inn, A Four Sisters Inn, responded to this review, May 1, 2013
Thank you for your kind review. Carmel is such a lovely town - and being able to walk to the beach, wine tasting rooms, shops, art galleries and restaurants and just leave the car is nice. Hope to see you again sometime in the future.

Karen, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 22, 2013

We stayed here for two nights, 2 rooms, the week of March 12th, 2013. After a very disappointing 1 night at another hotel in Monterey, we arrived at the Coachman's Inn and asked if they had any rooms available for us, though we were without a reservation. To our delight, they did, and they saved our vacation! The rooms were spacious and clean (yes, they actually launder the comforter on the bed, unlike many other hotels!!), and the overall feeling of the inn is very rustic, romantic, and relaxing. The staff were extremely helpful and friendly, and made our Pomeranian that was traveling with us feel very welcome. The location was perfect for us since it is right in downtown Carmel, for we were able to walk through all the downtown shops, as well as to the beach. We highly recommend this inn to anyone looking for a romantic time, or even as we did with having a family vacation. We definitely will stay here again!!

Room Tip: The rooms with the gas fireplace added a very nice touch.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank michaeltedrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karenred1010, Manager at Coachman's Inn, A Four Sisters Inn, responded to this review, March 26, 2013
What a kind review - thank you! We are glad that you found as well. Yes, we launder everything on site and our housekeepers have been with us an average of 10+ years so they do an excellent job. We look forward to welcoming you back, and thank you for spreading the word.

Kindly,
Karen
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coachman's Inn, A Four Sisters Inn

Property: Coachman's Inn, A Four Sisters Inn
Address: San Carlos Street, between 7th and 8th Avenue, Carmel, CA 93921
Phone Number:
Location: United States > California > Monterey County > Carmel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #15 of 25 Hotels in Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Coachman's Inn, A Four Sisters Inn 3*
Number of rooms: 30
Official Description (provided by the hotel):
Coachman's Inn has 30 spacious, comfortable rooms, a friendly, knowledgeable staff, and thoughtful amenities. Guests appreciate all these attributes, but perhaps most attractive of all is the location. Step out the front door and the charm of Carmel-by-the-Sea is in every direction. The white sand beach? A five-minute stroll. The Sunset Center, Monterey's premier arts venue? One block away. Boutiques, restaurants, galleries and wine tasting rooms? You're surrounded! One of the newest locations to be added to the Four Sisters Inn Collection, the Coachman's Inn resembles more of a small hotel than a bed-and-breakfast inn. Guests enjoy a complimentary signature breakfast buffet each morning, as well as afternoon wine and hors d'oeuvres, in our beautiful Coach room. Romantic escape or girlfriends' getaway, the Coachman's Inn has a guestroom that is just right. Each of our newly updated rooms features a private bath, and king or queen bed with luxurious linens. Some rooms offer two queen beds, or inner doors connecting two rooms - perfect for families or friends traveling together. Some rooms have cozy fireplaces or jetted spa tubs. Our innkeeper will help you select the guestroom that best suits your needs. Rates include: -A complimentary breakfast buffet for two each morning in the Coach Room -Complimentary afternoon wine and hors d'oeuvres in the Coach room -Large, flat-panel television and DirecTV service -Wireless Internet service -In-room Keurig coffee maker, mini-fridge and microwave -Two plush, cozy bathrobes and signature amenities -Freshly baked cookies each afternoon -Use of hot tub and dry sauna -Onsite or convenient street parking. ... more   less 
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Also Known As:
Coachman`s Hotel Carmel

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