We went to Carmel as a family to celebrate my birthday, and found the place to be a poor value, with a bossy hostess who directed the breakfast room like a field marshal, pushing around the troops. i wanted to use my laptop in the dining area, and was told that the password was in the room, she refused to give it to me there. When I returned from the room with the password, she told me I needed to wait for my wife to join me before taking a table, and that there was no place for my computer in the dining room. Others came in, to be ordered to take a tray and return to their rooms. I have never been so uncomfortable in a breakfast situation in my life, My neighbor at the next table mentioned the same thing as well.
Breakfast was another disappointment as well. Breads and coffee, with a pitcher of concentrated OJ. I got reprimanded by the hostess for turning up the toaster to the setting I liked, so having medium toast was out of the question. (I stayed in a cheap chain motel a month earlier, and their breakfast included milk, tea, fresh fruit, cerial, pastries, etc..., and for $200.00 less per day...).
The room was described as being large, but was tiny and very poorly laid out. The bed needed to be moved in order to use the desk, there was a twin bed in place of a sofa, and the carpet and bedspread were stained. The bathroom was tiny and just shy of disgusting, the main feature being a 30 year old plastic 30"X30" shower stall with stains and the lovely smell of mildew exuding from it's walls. We were not allowed extra towels, even though we had to pay $60.00 per night for our daughter and her friend to share the room with us. No folding bed was available, either.
The Thing that got to me the most, aside from the repugnant hostess in the dining room, was their "pet friendly" accommodations. We called and asked about their dog policy, and were told they were welcome, no charge. We entered the office to register with the dog in my daughter's arms, the clerk saying how pretty the dog was, and then, two days later as we were leaving, we got a call from the hostess saying we needed to pay an additional $100.00 for the pet fee. she said she had no idea why we weren't charged, but we needed to pay now, or she wouldn't let us depart. Seriously! $60.00 for two extra people in the room, $100.00 for a teacup poodle who slept in her cage.
In summary, if you are traveling to see Carmel, don't have any pets, kids, taste in food, or class, and don't mind being bullied by a ferocious cur, then this is the place for you. Carmel is a pretty town and it is a shame to have suffered such a disappointing experience in this idyllic setting.
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- Also Known As:
- Briarwood Hotel Carmel