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“Wine waiter appalling attitude” 2 of 5 stars
Review of Andre's Bouchee

Andre's Bouchee
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Ranked #25 of 153 Restaurants in Carmel
Certificate of Excellence
Price range: $28 - $49
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Special occasions, Local cuisine
Dining options: Lunch, Late Night, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible, Wine and Beer
Dining style: Casual Elegant
Cross street: Ocean Ave. and 7th
Description: Proprietor Elizabeth Ketler want to share a Carmel favorite that lures locals and visitors with its chic style and neighborhood charm. Chef Benoit Petel prepares Modern French Bistro Cuisine.The wine bar opens at 5:30 pm daily. Dinner will be served from 5:30 p.m. - 9:30 p.m. nightly. Reservations are recommended at the restaurant. We are open for lunch from 12:00 until 2:30 Friday - Sunday
Sevenoaks, United Kingdom
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Wine waiter appalling attitude”
2 of 5 stars Reviewed September 25, 2013

We were recommended this restaurant by our hotel that we were staying in. All started well, good atmosphere and menu lovely. The wine list is a book and to be honest intimidating. We both enjoy our wine but do not profess to be experts on the subject, so we chose a £40 bottle of red. The wine waiter came over and told us that particular wine was not available... Instead of using his common sense and inviting us to choose an alternative at roughly the same price and and advising us (after all he is the expert) he said in a big booming voice 'well how much would you like to spend, as its different for everyone' it was so embarrassing and people looked at us sympathetically as if we could not afford to be there. It was very demeaning to say the least and ruined the evening. He totally lacked decorum. I cannot rate the food highly enough, but was very unhappy by the way we were made to feel. As a travel writer, I will not be writing a favourable review.

  • Visited September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 1 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
5 Thank Kayte B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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408 reviews from our community

Visitor rating
    270
    87
    28
    15
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Carmel, California, United States
Level Contributor
52 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Andre's earns its high rating”
5 of 5 stars Reviewed September 24, 2013

Andre's is definitely one of the finest places to eat in Carmel. The special was an exquisite fig sauce over a beautifully cooked duck breast elegantly plated. The other entree at the table was scallops with fettuccine. The scallops tasted great and were perfectly prepared. The fettuccine were cooked perfectly so that they were still just a little al dente and then they were presented in a long roll on the plate (sort of looked like a sushi roll). We waited the 15 or so minutes to have the molten chocolate cake and it was worth the wait. The Sandeman 20 year old tawny port was the perfect drink to sip while waiting and to have with the molten chocolate cake. The surroundings are elegant and the wait person was attentive, not only to our table but to the other tables also.

  • Visited September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank 611rickz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napier, New Zealand
Level Contributor
214 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
“Food is good - the wine waiter is awful”
4 of 5 stars Reviewed September 5, 2013

We were only interested in a light meal and a glass of wine but we felt that our whole evening was compromised by the overbearing wine waiter. He was very snearing and rude when he thought we didnt want to spend much on our wine and kept trying to push us into buying a bottle - even though not everyone at the table wanted to drink. I notice from other Trip adviser comments other people have found him unpleasant as well - so it want just us!!!!

Despite the wine waiter - the food was really good. The onion soup was rich and delicious and cheesey and the salads and dessert were really scrumptious.

So if you decide to go - I would say - dont drink any wine and just enjoy the food :-)

  • Visited August 2013
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Atmosphere
    • 1 of 5 stars
      Service
    • 4 of 5 stars
      Food
Helpful?
1 Thank bluekakariki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, Connecticut
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Probably the best meal we've ever had”
5 of 5 stars Reviewed September 4, 2013

My girlfriend and I went here on New Year's Eve. This was probably the best meal that we've ever had. Everything was cooked perfectly and tasted better than you could possibly imagine. The service was excellent as well. I'd highly recommend this to anyone looking for an outstanding French restaurant.

  • Visited December 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
1 Thank R V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton, California
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Scallops to die for!”
5 of 5 stars Reviewed September 3, 2013

Tried the Scallops and Veal combination. To die for! Added a great wine with the help of our waiter. Wonderful meal. Will go again the next time we go.

Visited February 2013
Helpful?
1 Thank Fred V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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