We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hyatt Residence Club Carmel, Highlands Inn
Nearby Hotels
Carmel Bay View Inn(Carmel)(Great Value!)
$261
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$269
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Pine Inn(Carmel)(Great Value!)
$183
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Normandy Inn(Carmel)(Great Value!)
$159
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Wayside Inn(Carmel)(Great Value!)
$247
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$191
$140
Official Site
View Deal
  • Free Wifi
  • Free Parking
Carmel River Inn(Carmel)(Great Value!)
$147
$139
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$225
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Carmel Valley Ranch(Carmel)
$520
$462
Cancelon
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$649
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (1,205)
Filter reviews
1,205 results
Traveler rating
555
316
165
101
68
Traveler type
Time of year
LanguageAll languages
More languages
555
316
165
101
68
Show reviews that mention
All reviewscalifornia markettime sharepacific edgeocean viewwood burning fireplacebig sursunset loungetownhouse suitefull kitchencarmel highlandspoint lobosmain buildingtwo storyliving roomroad noisespa tubhot tub
Filter
Updating list...
719 - 724 of 1,205 reviews
Reviewed April 18, 2013

I was there in early February 2013 for two nights for work (Sun and Mon nights). I have stayed here once before in 2006. The rooms could use a facelift. It was in much better condition in 2006. For this price point, the rooms should be better. Some reviewers commented that things seem to be down hill since this property is trying to convert to Hyatt timeshares.

Both times I stayed in a two-level one-bedroom suite. The size of the room and the views are excellent. Upstairs kitchen and living/dining area are fine. The bedroom showed wear and tear - furniture corners showed bumps and bruises (probably from people hitting it with their suitcases). My nightstand had water damage (bubbled up wood on the top). Carpet is worn. The closet was awkward because it was located under the stairs (an average-height man would have a hard time using it because it's somewhat a walk-in closet). The shelving was just boards that were like a DIY home project. Again, totally functional but not something I would expect at this price point.

Bathroom was very clean and updated. Jetted tub, separate shower, toilet in its own room, single sink with plenty of counter space. Updated lighting. Comfy bathrobes. All very nice.

Service during our meeting was fine. Met our business needs. Food during the meeting was great. Ate in the restaurant for lunch. Wish we had a chance to dine in their nicer restaurant for dinner!

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank kht2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelHighlands, Manager at Hyatt Residence Club Carmel, Highlands Inn, responded to this reviewResponded April 22, 2013

We are happy you enjoyed your meals while saying with us and we will look into your comments regarding updating the rooms. We thank you for your review and sincerely hope you chose to stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

We spent 3 nights and 4 days in Carmel and chose this hotel based on a recommendation from a friend. The price was right and it looked good, along with having some good reviews on Trip Advisor, so we chose it for our lodging. We were not disappointed with anything. Every single staff person we encountered went out of their way to be friendly and accommodating and to make sure we were happy and enjoying ourselves. The deck with the ocean view was amazing and every room has a real fireplace with a fire ready to be started. There are stations all around the property with firewood so you never run out. The bed was very comfortable with down pillows and a down comforter and there were spa-quality robes in the room as well. The jacuzzi and pool were near our room but the jacuzzi was not very large and always seemed to be full. That might be another reason to get a King Suite room with a private jacuzzi. We had cocktails in the Sunset Bar and saw an amazing sunset, we ate in the Pacific Restaurant and we also had breakfast in the California Market Cafe. All meals were excellent in menu choices and quality/taste of the food. Although it's an older property, it is well maintained and the landscaping is lush and perfectly manicured. There isn't a bad view anywhere! We would definitely stay there again. It's a quick drive into Carmel-By-the-Sea and we also made the drive to Big Sur and a trip to Pebble Beach and the 17-Mile Drive. All are things I would recommend.

Room Tip: We got the King Ocean View room and if we had been staying for more than 3 nights, I would probably have preferred the King Suite. The ocean view was amazing but there really wasn't room to get comfortable in the room for either room service or relaxing (other than on the bed).
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SpecialK_Mesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelHighlands, Manager at Hyatt Residence Club Carmel, Highlands Inn, responded to this reviewResponded April 22, 2013

Thank you for the great review! We are happy you enjoyed both Pacific's Edge and California Market for dining, as well as our friendly staff. We hope you stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

Nonetheless we really enjoyed the peace and quiet, the views and the facilities here. the food was excellent, the chef prepared a seasonal vegetarian meal for us each night that was on a par with the best of the best. The staff are friendly and obliging. The privacy is great and the location means that there is so much to do close by, such as Point Lobos or even a short drive to Monterey.
We stayed in a two floor house which was perfect for the family. We would definitely stay again.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LynMeade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelHighlands, Manager at Hyatt Residence Club Carmel, Highlands Inn, responded to this reviewResponded April 22, 2013

We are glad you enjoyed a lovely stay with us and that you enjoyed your vegetarian meal selections. We sincerely hope you visit us again and thank you for the great review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

This is one nice lodge. The pool stays heated 82.0 all of the time. Very convenient to a local shopping center carmel near big sir

The only thing is the valet which you of course had to tip the valet every time he brought or took your car

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank justus3621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelHighlands, Manager at Hyatt Residence Club Carmel, Highlands Inn, responded to this reviewResponded April 9, 2013

Thank you for the wonderful review! We are happy you enjoyed the warm pool. We hope you visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

We had a deluxe ocean view room which had 2 balconies. One was overlooking the ocean and one pool side. The bathroom was small but the shower and toilet were separate from the sink area. We had a real fireplace that was stacked with fresh wood every evening. Not being a boy scout, it was still easy to start. Our view of the ocean and Point Lobos was wonderful but the road noise was bothersome day and night. Breakfast and dinner were excellent but the service was not always prompt. There was a $20 resort fee but the spa is at the sister hotel in Monterey. We were called and solicited for a sales pitch which I could have done without.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sheldon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelHighlands, Manager at Hyatt Residence Club Carmel, Highlands Inn, responded to this reviewResponded April 15, 2013

We are happy you enjoyed the wonderful wood-burning fireplaces and stunning views! We sincerely hope you will visit us again. Thank you for taking the time to review our property.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews