We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nauseously expensive but you have to come!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hyatt Carmel Highlands
Ranked #15 of 25 Hotels in Carmel
Reviewed May 13, 2012

Back again, this place has stunning views. The real wood burning fireplaces are wonderful, wether in your room or public areas. This place is expensive. Over $800 plus tax for our room on a deal. Bi level townhouse suite. No point in staying unless you can streatch to an ocean view anything. The hotel is its own worst enemy. We had planed to stay 3 nights originally on our road trip. With prices like this we cut it down to one! And moved on to Yosemite. Bar food very nice. The pacifics edge menu was too high brow for us. Prefer good wholesome food it seemed to "nouvelle cuisine" for our taste. Bathrooms superb, gardens well kept. Small but pleasent pool area. A few hot tubs. We would not stay anywhere else around here, its fantastic but not worth the money.

Room Tip: If you cannot stretch to an ocean view room view of any kind dont bother.
See more room tips
  • Stayed: March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank fussyrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,171)
Traveler rating
Traveler type
Time of year
Language
  • More languages

798 - 804 of 1,171 reviews

Reviewed May 3, 2012

Beautiful grounds, friendly service, extemely clean roomsabd gorgous views ! We had a horizon view, which means we could see the water ans some of Point Lobos. Yes, it is pricey, but so well worth it!

  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank laredo11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this reviewResponded May 11, 2012

Thank you for the wonderful review! We hope you stay with us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2012

The hotel has very large rooms. Try the 501 (double floors), you wont be disappointed. The view is absolutely gorgeous. Cant go wrong

Room Tip: 501 is the room
See more room tips
  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PSMendes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this reviewResponded May 2, 2012

We are so happy you enjoyed the amazing views and our spacious rooms! We hope you will visit us again and we thank you for taking the time to review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2012

The location, friendly staff, beautiful grounds, and large rooms more than compensate for the high room rate. The experience is more than worth the charges.

Room Tip: As is true in most hotels, ask for a free upgrade. There's nothing to lose.
See more room tips
  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank damg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this reviewResponded May 2, 2012

We are so glad you enjoyed your stay with us. We strive to provide friendly service at our unique hotel for a truly memorable experience and we are happy you had a great time! We hope you visit us again to enjoy the beautiful property and the stunning views.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2012

Beautiful location above highway 1 overlooking the coast. The grounds are beautiful and well maintained. The location is 5 star, the hotel itself is 4 star. Our room was spotless and had everything we needed except spare electrical outlets. I will say the room, although spotless, was a little tired but not enought to take away from the feel of the location. We did experience a fair amount of road noise while our balcony doors were open, not sure if this is true for all rooms. We had a couple meals at the California Market restaurant and they were tasty and fresh and the view can't be beat. We will be back as points allow!

Room Tip: Our room, #218 was above Highlands Drive and you could hear the road noise 24/7. Perhaps other room...
See more room tips
  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank eaglesgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this reviewResponded May 2, 2012

We are so happy you enjoyed the amazing views and dining at our California Market Restaurant. We hope you will visit us again and we thank you for taking the time to review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2012

Situated with a wonderful view of the water from the main lounge, the hotel was quite suitable for a short stay with two grandchildren, ages 4 and 7. We were surprised, and comforted, to find so many families with children, with the hotel staff comfortably acting like they had seen it all before. The rooms are somewhat smallish, bland and outdated (as is the main lounge). All are clean and comfortable but lack enough sockets for anything electrical and there were jumbles of chords behind furniture and not an available socket. Our townhouse suite had the bedroom below the living room/kitchen. Room service produced timely, abundant meals. Engineering responded immediately to multiple problems with TV/DVD. The smoke from the wood fires has been noted by previous reviewers and it is abundant indeed. There is a lot of ups/downs, given the hillside location of the property.

  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Travelteam69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this reviewResponded May 2, 2012

We are happy you enjoyed great room service while traveling with your family. We hope you will join us again next time you are in the area!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2012

Our family of 6 was greeted by a "butler" on the first day, who gave us a tour of the hotel, and assisted us on our last day as well until we were seated comfortably in our car ready to leave Carmel. Unfortunately we forgot his name but I'd give him 10 stars out of 10 for his exceptional service!

The front desk service was good. We appreciated the yummy fruits available anytime we want such as fresh apples and bananas.

The hotel location, more precisely their Pacific Edge restaurant is quite literally on the edge of the Paicifc. Our room overlooks the ocean as well (as all rooms in the hotel).

One thing that bothered us was the pollution coming out of the rooms' chimneys that contributed to the unclean air in the morning while walking from our room to the restaurant in the main building.

Overall, our experience was great!

  • Stayed: April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank passportpleasePH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this reviewResponded April 20, 2012

We are happy to hear you enjoyed your visit with us! We want all of our guests to feel at home and we are glad you experienced great service. We hope you visit us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Carmel
3.6 mi away
La Playa Carmel
La Playa Carmel
#4 of 25 in Carmel
919 reviews
5.2 mi away
Quail Lodge & Golf Club
3.7 mi away
L'Auberge Carmel
L'Auberge Carmel
#22 of 25 in Carmel
370 reviews
Show Prices
Show Prices
Show Prices
4.1 mi away
Tradewinds Carmel
Tradewinds Carmel
#2 of 25 in Carmel
626 reviews
20.9 mi away
Post Ranch Inn
Post Ranch Inn
#1 of 8 in Big Sur
1,156 reviews
3.1 mi away
Carmel Mission Inn & Fuse Lounge Cafe
Show Prices
Show Prices
Show Prices

Been to Hyatt Carmel Highlands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Carmel Highlands

Address: 120 Highland Dr, Carmel, CA 93923-9607
Location: United States > California > Monterey County > Carmel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Carmel
#17 Romantic Hotel in Carmel
Price Range: $370 - $744 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Carmel Highlands 4*
Number of rooms: 448
Official Description (provided by the hotel):
Indulge yourself. Hyatt Carmel Highlands is a picturesque retreat overlooking the Big Sur coast with epic views of the Pacific Ocean, and a stunning natural environment made even more special by our impeccable staff. Our Carmel by-the-Sea hotel is an oceanfront retreat that seamlessly blends the amenities of a large hotel with the refined charm of a boutique hideaway. Dine at the award-winning California Market at Pacific's Edge restaurant. After a morning of yoga, take a dip in our heated outdoor pool or unwind with a relaxing spa experience. If it's outdoor activity you crave, we offer mountain bike rentals and maps for hikes, jogs and bike rides around the stunning Carmel area. Let the Les Clefs d'Or Concierge arrange a day trip to explore Big Sur or a round at legendary Pebble Beach. Host an intimate sunset wedding ceremony or intimate reception on our redwood deck. Feel inspired by the breathtaking vistas that surround our Carmel hotel. Your experience is limited only by your imagination. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hyatt Hotels Corporation, Booking.com, Hotels.com, Travelocity, Orbitz, Priceline, getaroom.com, Cancelon and TripOnline SA so you can book your Hyatt Carmel Highlands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Carmel Highlands Hotel Carmel
Highlands Hotel Hyatt Carmel
Carmel Highland Inn
Carmel Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing