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“Grand Opening” 5 of 5 bubbles
Review of Quail Lodge Resort & Golf Club

Quail Lodge Resort & Golf Club
Attraction details
Carmel Valley, California, United States
Level Contributor
4 reviews
“Grand Opening”
5 of 5 bubbles Reviewed August 19, 2013

If the grand opening party is any indication of what good things are to come with Quail Lodge, let me tell you, it is over the top. I was fortunate enough to participate in the grand opening of Quail, and boy was it a party. Friends and I are still talking about the grand affair a week later. We all agree that Carmel Valley has not seen a party like this in years....or maybe ever! Great job to all in charge.....you rock Quail Lodge!

Visited August 2013
Thank Karin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

Visitor rating
Date | Rating
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English first
New York City, New York
Level Contributor
47 reviews
common_n_attraction_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed August 18, 2013

Really a little disappointing.have just reopened having being. Remodelled at at reported cost of $26m although not sure where all the money has gone. No hot food available , breakfast offering is pathetic , coffee and and muffin etc! This place is charging 5 star prices and unless the food and service currently offered is improved should be rated 3/4 stars.

Visited August 2013
2 Thank matt31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
“clean rooms but .........”
2 of 5 bubbles Reviewed July 31, 2013

The room is fine, but bathe when the water was dirty, I went to the concierge and he said he is in Carmel so that sometimes comes out dirty, but it is good hotel should of check so that your water is clean, so I did not like this hotel and although the golf course is beautiful.

Customer attention is very important, which was not at the hotel


Visited July 2013
2 Thank aht2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, Manager at Quail Lodge Resort & Golf Club, responded to this review, August 2, 2013
On behalf of Quail Lodge & Golf Club, I greatly apologize for the inconvenience that you experienced with the county-wide brown water issue and that the situation was not adequately conveyed to you. The Monterey Peninsula does not typically experience dirty water; rather at the time you visited, the entire Monterey Peninsula was experiencing a water issue that, according to news reports, was caused when, “A mixer mistakenly left running overnight at a Cal Am facility to remove minerals from the Monterey Peninsula’s water supply resulted in brown water flowing from the taps of some 9,000 customers in Carmel, Carmel Highlands, Carmel Valley, Pebble Beach and Monterey …” (http://pineconearchive.fileburstcdn.com/130726PCfp.pdf).

As you can see, this issue was a county-wide problem and had nothing to do with Quail Lodge & Golf Club’s facility itself. As soon as we were notified of the problem, we immediately supplied bottled drinking water to our guests. The water issue was resolved in a matter of hours. Our front desk manager conveyed that, as a courtesy, Quail Lodge’s 24-hour cancellation policy was waived for this guest, and we enabled him to opt-out of his second night’s stay without charge as a resolution for the inconvenience.

We have not experienced brown water issues since this day. Again, I apologize that this occurrence took place during your visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
65 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
“Great 18 holes of golf!”
5 of 5 bubbles Reviewed June 24, 2013

We took a trip to the Carmel area and didn't want to spend the big bucks to golf the famous Pebble Beach golf courses (been there, done that.) Found the Quail Lodge golf course and thought it was a beautiful course for the money. We didn't stay at the lodge but highly recommend the course if looking for a nice place to play where you don't have to take out a loan to do it.

Visited June 2013
2 Thank Bev E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, California, United States
Level Contributor
44 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
“Fabulous Spot for Golf Getaway”
5 of 5 bubbles Reviewed June 9, 2013

We remembered Quail Lodge from years ago when it was a swanky destination resort, but we hadn't thought about it much in recent years. It turns out that it was closed for a time and recently reopened. We found their stay-and-play deal (one night lodging and two $150 tee times for much less than the normal cost of the tee times) and are we glad we did! The accommodations are first rate, with spacious rooms and private patios, nicely tiled and appointed bathroom. There is even a nine-hole putting green in the midst of the property. The staff was gracious and informative. The golf course was terrific -- scenic, walkable, and fairly challenging.

Visited June 2013
Thank Michael V A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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