Room- we were put in a room that smelled terrible from smoke then were given a new room that had a terrace with cigarette butts all over it.
Bathroom- toilet was clogged, shower had very little water pressure
Noise- there were partiers hanging out in the hallway, knocking/slamming doors at 2:00am.
Room Service - outrageous to charge a service fee and a room service fee. All told our breakfast of coffee, tea, fruit and 2 muffins was marginal at best and cost $50 before tip.
$20 Per Night Service Fee for in room coffee (which even low end hotels do not charge for), paper (which you had to request), internet access, and the gym, felt like being nickeled and dimed. Especially considering that the coffee offered was nothing special and was to be made in an old stained dirty maker that could not be used for heating water for tea (which by the way was not included because the container for tea was empty.)
Parking and Front Desk located very far from room.
While this may sound like harsh criticism and be discounted, please be aware that we have never had such a bad experience at a hotel, and have never been so disappointed that we took the time to provide feedback.
- Official Description (provided by the hotel):
- Omni La Costa Resort & Spa is an iconic San Diego area resort destination, set in the coastal foothills of Carlsbad Calfornia. Our picturesque 400-acre garden retreat is California's Original Destination for Mind, Body + Sport. Here, you'll find fresh and inspired cuisine, world-class San Diego area golf and spa, stunning pools and exhilarating waterslides. You'll enjoy an innovative activities program that offers more than 168 things to do each week. And throughout your stay, you'll feel energized and refreshed.After a recent $50 million resort-wide renovation, Omni La Costa is better than ever, with renovated guestrooms and suites and a fresh, contemporary style. Current accolades include the Conde Nast Traveler Reader's Choice Award, the #1 Wellness Spa in the Nation from Spa Magazine, and GOLF Magazine's Gold Medal Resort ranking. ... more less
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- Also Known As:
- La Costa Hotel Carlsbad
- La Costa Resort And Spa
- La Costa Carlsbad