After reading about this resort online it's often rated as a great spot for families especially due to the pool area. I was shocked that the pool area is seriously outdated! The splash pad area has peeling paint. The kiddie pool is a murky color maybe due to the sand?? The lounge chairs and tables are SO old and outdated with stains. The towels had stains, had to go back 3 times to get some without. The bathrooms are a hot mess by the pool, too. There was a large dead cock roach outside near our room. The sidewalks are stained. Carpets throughout the Plaza rooms are stained. Luckily our room was pretty nice looking. It's 425 SF so it wasn't too cramped. The bathroom feels roomy and has a nice glass shower and rain head. However the room did smell musty. Oh I haven't even mentioned yet how front desk was not friendly upon check in - we did not get a "welcome to La Costa Resort". It was simply "last name". The other thing that sucked was that we were looking forward to watching a movie in our room after our toddler fell asleep. But the TV said we weren't checked in! We called front desk but they couldn't resolve over the phone and left us on hold long time. We finally hung up and without notifying us they sent someone to our room. The resort is expansive and I'm sure during it's heyday it was very lovely. Now that Omni bought it - please renovate it!! Please work on customer service! We will not be coming back anytime soon.
- Official Description (provided by the hotel):
- Omni La Costa Resort & Spa is an iconic San Diego area resort destination, set in the coastal foothills of Carlsbad Calfornia. Our picturesque 400-acre garden retreat is California's Original Destination for Mind, Body + Sport. Here, you'll find fresh and inspired cuisine, world-class San Diego area golf and spa, stunning pools and exhilarating waterslides. You'll enjoy an innovative activities program that offers more than 168 things to do each week. And throughout your stay, you'll feel energized and refreshed.After a recent $50 million resort-wide renovation, Omni La Costa is better than ever, with renovated guestrooms and suites and a fresh, contemporary style. Current accolades include the Conde Nast Traveler Reader's Choice Award, the #1 Wellness Spa in the Nation from Spa Magazine, and GOLF Magazine's Gold Medal Resort ranking. ... more less
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- Also Known As:
- La Costa Hotel Carlsbad
- La Costa Resort And Spa
- La Costa Carlsbad