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“Nice hotel in Carlsbad”

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Grand Pacific Palisades Resort and Hotel
Ranked #11 of 36 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersSilver level
California
2 reviews
“Nice hotel in Carlsbad”
Reviewed May 7, 2014

We went to Carlsbad's flower field and this hotel is right behind it. Very convenient location, close to outlets, the flower field, and Legoland. Nice view of adult pool and ocean from the lobby. We got a room with a king size bed which was clean, spacious, and comfy. Before we went, I had seen some reviews complaining about the rooms being too old so I didn't expect much, but it turned out to be a decent one. There weren't on-site restaurants but Karl Strauss was within walking distance.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fang H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly A, General Manager at Grand Pacific Palisades Resort and Hotel, responded to this review, May 25, 2014
Hi Fang H,

Thank you for reviewing your stay. We hope you enjoyed visiting the Flower Fields when staying at our property. We're thrilled you found our location convenient, our accommodations clean and spacious, and your overall stay a success. Come back again soon!

My Best,
Holly Ansley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,669 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (509)
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Jackson, Wyoming
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 3, 2014

We spent a week at the Palisades over spring break this year. We loved every minute of it! We had a condo with a view of the children's pool and play area. I have a teenager who loved the rec room and arcade, and my youngest was at the water park the whole time! Our room was very spacious. Several grocery stores within a couple miles to stock up the pantry in our kitchen. We were happy that Trader Joes was a 5 min drive away. The view of the flower fields and ocean was amazing. The staff was superb! From check in to check out, we were very well taken care of. Jackie at the front desk was adorable and so helpful the whole week. Very professional and never hesitated to get us what we asked for. My daughter was celebrating a birthday that week and there was even a cake made out of towels in our room upon arrival. We all enjoyed our stay immensely and cannot wait to return! Carlsbad is such an adorable town with so much to do, but when you stay at the Palisades, you never want to leave. :)

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jhmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly A, General Manager at Grand Pacific Palisades Resort and Hotel, responded to this review, May 9, 2014
Hi Jhmom,

Thank you for reviewing Grand Pacific Palisades Resort and Hotel. We're thrilled to learn that you enjoyed spending your Spring Break at our property this year. We're so glad you found our location convenient and loved the view of the Flower Fields. We hope your daughter's birthday was nothing short of fabulous! We appreciate your feedback and look forward to welcoming you back again in the future

Sincerely,
Holly Ansley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 29, 2014

What a fun place! We stayed here due to its proximity to Legoland, but we also enjoyed the resort itself. Service was excellent. We were upgraded from a 1-bedroom to a 2-bedroom unit upon check-in, so we definitely got off to an awesome start. The housekeeping and maintenance staff were very nice and friendly. My kids loved the pool and splash area. They also enjoyed the many activities for kids/families. We appreciated the convenient location (near the freeway, many restaurants, Costco, etc.). The adjacent flower fields are beautiful. I can't say enough nice things about this place!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2FindMyZen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly A, General Manager at Grand Pacific Palisades Resort and Hotel, responded to this review, May 9, 2014
Hi 2FindMyZen,

Thank you for your review. We're so glad you and your family had a wonderful time visiting us recently! It's great to know that our location was convenient for everyone wanting to visit Legoland and an additional plus that you all enjoyed our property as well. We appreciate your feedback and hope to welcome you back again in the future!

Best Regards,
Holly Ansley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indio, California
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 28, 2014

The place to go for families with kids . Close to beach within walking distance to LEGOLAND. The hotel had its own kid area with pool play ground and water park . we stayed in the hotel side . There is also a condo type area. The room was clean and comfortable and well apointed . All staff where friendly and helpful. Great self parking. Great room service from adjoining restaurant.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank j d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly A, General Manager at Grand Pacific Palisades Resort and Hotel, responded to this review, May 9, 2014
Hi j d,

Thank you for your review. We're thrilled you found our property family-friendly and enjoyed being so close to the beach, as well as Legoland. It's great to know that our accommodations were spacious and comfortable for all. We hope to welcome you back again in the future!

Thank you,
Holly Ansley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ciudad de mexico
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 27, 2014

This is a great hotel if you have kids because you can walk to Legoland and it has a kids club with plenty of activities. Room is ok. Bathroom is small and towels are old.
Karl Strauss has breakfast buffet that is very good. Dinner salads are great and my husband was very happy with their beer!!

Room Tip: Ask for an ocean-view room
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sylviarubio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly A, General Manager at Grand Pacific Palisades Resort and Hotel, responded to this review, May 4, 2014
Hi sylviarubio,

We're thrilled you and your family enjoyed your recent stay at Grand Pacific Palisades Resort and Hotel. It's wonderful to know you all loved being close to Legoland and we hope you had a great time visiting! Come back to visit us again soon!

Thank you,
Holly Ansley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlebury, Vermont
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 24, 2014

If you want a hotel close to Legoland, this hotel has that but that is about the end of its pleasing characteristics. The room was small, the TV reception even on their "family movie" channel was horrible, there were no pool towels in the room, and the concierge was gone by 7pm so we couldn't get more. When the concierge was finally present (the next morning) to give me the "welcome package", there was no real package. Her energy was spent completely in trying to sell me a time share under the guise of "free entry to the San Diego zoo" (but only if I had an income greater than $90,000.) There was no information in the room regarding the amenities of the hotel. No information on pool or athletic center hours, no map of the hotel. There was only one outlet in the room for charging phone, computer, etc. In addition, I purchased the "breakfast package" for two nights- two adults each morning for two days. They gave me one day of coupons and I had to go back to the front desk and explain their own website promotion to them to get the second day. She had to go back and forth with the reservation people to agree to give me my second breakfast. I am NOT impressed for the price that we spent. We will not be coming back.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly A, General Manager at Grand Pacific Palisades Resort and Hotel, responded to this review, May 4, 2014
Hi Kate M,

Thank you for your review. We're sorry to hear that your recent experience at our property was less than desirable. We apologize for any inconvenience you experienced with our staff, service and accommodations. We would certainly appreciate the opportunity to speak with you directly and invite you to contact us at hansley@gpresorts.com. We hope to speak with you soon.

Sincerely,
Holly Ansley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seekonk, Massachusetts, United States
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 23, 2014

Pretty view but we were there the week the adult pool was closed for cleaning so we missed the view unless we went for a walk. Was charged a daily fee ($16) for parking,internet, and a newspaper(available 5 days. USA Today). Maid service was only a towel change and basket emptying twice a week. The balcony looked out on the neighborhood street which was sad since the interior pool and garden view was much nicer, but that was the entryway path where noisy luggage was dragged over the cement early in the morning. The oddest thing were the overhangs on the walkways. They were very pretty but open like an arbor so that there was no protection from rain when leaving building. The people working there were very polite and nice. The Brewery on site was excellent. Would I return? No.

Room Tip: We were on the far end of the kid pool. The room was nice enough, but hopefully there are better roo...
See more room tips
Green Features: We separated our trash but found it really piled up after a few days.
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pattsro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly A, General Manager at Grand Pacific Palisades Resort and Hotel, responded to this review, May 4, 2014
Hi Pattsro,

Thank you for reviewing Grand Pacific Palisades Resort and Hotel. We greatly appreciate your feedback regarding your recent stay at our property. We apologize for any dissatisfaction our accommodations left you with and hope that you were not inconvenienced. We're sorry to hear that you do not wish to return, and we welcome you to contact us at hansley@gpresorts.com with any other additional information you'd like to share.

Thank you,
Holly Ansley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Pacific Palisades Resort and Hotel

Property: Grand Pacific Palisades Resort and Hotel
Address: 5805 Armada Drive, Carlsbad, CA 92008-4609
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Carlsbad
#4 Green Hotel in Carlsbad
#12 Romantic Hotel in Carlsbad
#15 Family Hotel in Carlsbad
#20 Business Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Pacific Palisades Resort and Hotel 3.5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Grand Pacific Palisades Hotel Carlsbad
Grand Pacific Palisades Resort

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