From the time of booking through checkout this hotel is poorly run. I requested a handicap room and was given wheelchair accessable. Open shower allowed the water to flow all over the bathroom floor. I was forced to pay for a suite, overcharged, and since I went through Expedia, the hotel personnel said they couldn't do anything about the overcharge.
The bedroom, which was very small was dark as the light didn't work. The room was so small that the closet door only opened partially as it ran into the bed. The clothes rack was low for a person in a wheelchair. That I could understand except for the fact that there was a large safe in the closet did not allow even a blouse to hang freely.
When checking my credit card I found two charges that I had not made. It took almost a week to get that straightened out.
All in all it was a bad two days especially for what they charged.
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- Also Known As:
- Ramada Carlsbad By The Sea Hotel Carlsbad
- Carlsbad Ramada