Our 3 night stay at the West Inn in July was a highlight of our vacation. The effortless door-to-door shuttle to Legoland, thoughtful provision of pool toys and beach gear, and yummy cookies at night and breakfast in the mornings were excellent foundations for our trip. Our comfy bed, heavenly sheets, and our kids' separate room with their own screen (for Finding Nemo, one of the front desk's many free DVDs)... Icing on the cake!
Every single staff member we encountered (even the poor woman at the front desk who called to invite our son to stop jumping around so much in his excitement right after our arrival (she'd received a noise complaint immediately upon our entering our room)) was enthusiastic, professional, and kind. We were mortified to have created s disturbance, but the desk manager was so gentle and smooth, she took the sting away...and needless to say, we made sure we weren't a source of disturbance again!
It's clear that this hotel was thoughtfully designed and is impeccably well-run. Systems this smooth and guest-oriented don't happen by accident. Of many hotels the world over we've enjoyed, this one is among a handful of favorites we can't wait to return to visit again.More
- Free Wifi
- Free Parking