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West Inn & Suites Carlsbad
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$227
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LEGOLAND California Hotel(Carlsbad)(Great Value!)
$419
Official Website
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Reviews (1,189)
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All reviewscookies and milkking suitepower plantgas stationswim diaperstrain tracksfree shuttlepool toysboutique hotelshuttle servicefree breakfastsan diegoyogurtloved this hotelbusiness centerbeach chairseach evening
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Reviewed December 11, 2008

We stayed here with our daughter and her family which included kids ages 7, 4, and 15 months.
We were treated so well. The staff all were so friendly and did not seem to mind the little ones always in the foyer or big room.
The hotel is very accomadating to kids or parents of small kids. They have a cupboard full of games for the kids to play with in a large friendly room that had two tvs for viewing. There was comfortable seating in there to watch tv or visit. Also a big basket of paperback books to find something to read if needed.

This room also had large and small tables for breakfast and other meals. We ordered pizza take out and the staff gave us plates and napkins and forks to eat with. Everyone went above and beyond to be helpful. The rooms were so clean we felt like it was a new hotel and we were the first visitors. Everything was spotless and so detailed. There were very white linens on the very comfy beds. And large soft towels in the bath. More then adequate space in the bathrooms as well. The sleeping area was also huge. We had a king bed and a desk and chair and another soft chair besides the large tv. My daughter said it felt like a bed and breakfast as it was so warm and friendly and we were the only family there. There were other people but they seemed to be business guest.

The pool was nice and warm for swimming and although we went in Dec. the kids still managed to soak a bit in the hot tub and take a couple dips in the pool. The hotel also provides swim diapers if needed for toddlers and babies. There are so many nice touches throughout the hotel.

Since we went in Dec. it was fully decorated for the holidays and was very charming. There were carols playing lightly in the background in the lobby area.

They have a full breakfast each day and it was great. You had choices of eggs, waffles, sausage and rolls and toast and bagels and assorted cereals and oatmeal and yogurt and fruit. And much more.IF you went away hungry it was your own fault.

At night they had warm chocolate chip cookies and cold milk for you as a night time snack.

Although we never had a need there is a small store they have where you can purchase small food items and such as needed.

A washer and dryer was on our floor so we took advantage of that which was a nice way amenity.

We used their personal shuttle to go to Legoland which was very nice.

I am sure I am forgetting something but I will say you can not go wrong staying here. We will visit San Diego again and this will be our choice to stay at.

Our group consisted of a 54, 51, 32, 34, 7, 4, and 15 month old and we were all happy to be there.

  • Stayed: December 2008, traveled with family
    • Value
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Thank mamabakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2008

This is the second time we've stayed here. Our 6 year old twins love Legoland and this hotel is nearby. The rooms are very large, with enough room for a family of 4 in the King Suites. Breakfast is included and has both hot and cold items. The food was very good. Staff is very helpful getting extra linens. Front desk staff friendly and helpful. Bed was very comfortable.

Even though the hotel is near the highway and the train tracks it is quite quiet due to the triple paned (!) windows. The pool was too chilly to use in November, but the hot tub was fine.

  • Stayed: November 2008, traveled with family
    • Value
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    • Check in / front desk
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Thank TravelingMom02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2008

My family stayed at the West Inn & Suites November 1st through the 4th. Everything was wonderful! Our room was up to date, extremely clean and comfortable. My kids loved the pool and spa. (and the nightly warm cookies and milk!) The grounds of the hotel were immaculate. Great breakfast as well. We would definitely stay there again.

  • Stayed: November 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank EAM_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2008

everything you read about on trip advisor is true! i have never experienced such a high level of hotel hospitality. the sheets and bed are unbelievable and the breakfast buffet is ample with something for everyone. the staff is gracious and top notch. we came to west inn from los angeles on the amtrak. it was such fun to travel by train. the hotel shuttle picked us up at oceanside. we used the shuttle a lot and it was great to not worry about a car or parking. we loved this place and were sorry we had to leave.

  • Stayed: November 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank laurence3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2008

Our friends who live in Carlsbad recommended West Inns and Suites because of its great location and great restaurant that is part of the hotel (Bistro West). They had not stayed there but they said it was new and looked nice. Wow, what a pleasant surprise we had! The room was a bit less expensive than most hotels in the area and the ambience, service, and quality of the rooms was better than any hotel I have stayed for the money, including top names like Bellagio, Hilton, Marriott, etc. These other hotels have a lot to learn from West Inns....The staff was always friendly and treated us like we owned the place. The hotel is set up more like a large house, complete with library, computer room, dining area, and living area with games, fireplace and kitchen. The cookies and milk at 8 PM made my kids day. The full buffet breakfast was great and their fresh coffee beat Starbucks. The room was great. The beds were gigantic, and soooo comfortable. The towels were the softest I have ever felt. I kept looking for something to criticize, but I kept finding more thing to rave about, like the ample supply of baby pampers by the pool, the underground free parking garage, and their great bistro with great food. I could go on and on but I'm running out of room. Don't let the train tracks and smoke stack fool you. You'll never know they are there.........I can't wait to return................Best hotel ever.....Keep it up............

Stayed: November 2008
Thank Jodyody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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