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“Quality in all areas keeps us coming back whenever we're in the area.” 5 of 5 stars
Review of West Inn & Suites Carlsbad

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West Inn & Suites Carlsbad
Ranked #1 of 36 Hotels in Carlsbad
Certificate of Excellence
Santa Barbara, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Quality in all areas keeps us coming back whenever we're in the area.”
5 of 5 stars Reviewed February 10, 2013 via mobile

We love this hotel! The service is excellent-friendly and helpful staff. The rooms are beautiful. They are clean and really nicely decorated. Aveda products and great coffee maker are perks. Great towels and comfy robes for the fabulous jacuzzi and pool. They also provide guests with warm cookies and milk in the evening, and a wonderful buffet breakfast is included. They called us two days before our stay to see if there was anything they could do for us. We will always stay there and highly recommend this wonderful hotel!

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Toni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,041 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
California City, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 28, 2013

Here are the facts!

Very clean.
Good location.
Poor to Average service. (depending on who you are)
Overpriced hotel.
poor views from room window.

Train noise sucks.

Television picture quality was poor.
Television remote was even poorer.

Would not recommend this hotel.

For the price, Could have stayed at the Hilton Grand Marbrisa resort!!!!!!

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank L S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu City, Cebu City, Philippines
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed January 28, 2013

The hotel is conveniently located with a service to Legoland which was a huge plus for us and our kids. The rooms are HUGE and beautifully decorated. The beds are so comfortable I had a great sleep. I would definitely recommend this hotel to my friends.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Janice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 26, 2013

Great hotel. We had 3 adults and 3 kids in a two king suite and it was clean, spacious, and comfortable. Staff was super helpful with restaurant and beach recommendations. Breakfast buffet had varied selection so we were all able to find something to make us happy. Shuttle to Legoland was efficient and easy. Great selection of free DVDs - we found one movie for the grownups and one for the kids each night. The kids liked the milk and cookies each evening. Good size, clean pool and nice hot tub. Plus a good deal with the AAA rate. We would definitely stay here again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Stacey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 22, 2013 via mobile

The location is fabulous. The staff is outstanding. Service is incredible. Friendly people. Very helpful. Great breakfast is included. This independently owned and operated Inn far exceeded my expectations. The price was very reasonable too. I would stay here every time I visit the area. It is very close to many attractions. Kid friendly without being only for kids. In a word: terrific!

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank miclaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, Canada
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed January 21, 2013

We stayed here for our first night after landing in San Diego for a business trip, but were first doing a few days of outlet mall shopping. Our first stop after the airport car rental pick-up was the Carlsbad Premium Outlets and this was a good place to stop before heading out for the one near Palm Springs. The hotel is pretty much on the other side of Interstate 5 from the mall, although we went into town for supper prior to checking in.

The staff were very friendly, and the hotel décor is very nice – almost a Norman Rockwell feel to it. If this is an older property, they sure have done a great job of taking care of it. The room was very clean and comfortable, although where we were, the complimentary room Wi-Fi was so weak as to be usable – no problem in the lobby. We didn’t experience any issues with outside noise, but then, changing three times zones will do that to you.

Despite the cool air in the evening, the outdoor Jacuzzi was kept hot, which made for a refreshing and relaxing dip. The complimentary hot breakfast buffet was also quite good.

The hotel certainly lived up to the good ratings I read, but I likely would try another property if I return to Carlsbad simply for the sake of variety, loyalty points and perhaps a more competitive Government Rate.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Eric107_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 8, 2013 via mobile

Wonderful family friendly place to stay, rooms are beautiful, beds are very comfortable and maid service was excellent, enjoyed the breakfast, Plenty of variety, would stay again. Close to shopping outlets and legoland, great places to eat all very close. Highly recommended.

Stayed December 2012, traveled with family
Helpful?
Thank Amanda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Inn & Suites Carlsbad

Property: West Inn & Suites Carlsbad
Address: 4970 Avenida Encinas, Carlsbad, CA 92008-4343
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Carlsbad
#1 On the Beach Hotel in Carlsbad
#4 Romantic Hotel in Carlsbad
#6 Business Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — West Inn & Suites Carlsbad 3*
Number of rooms: 86
Official Description (provided by the hotel):
Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Table faire) and West Steak and Seafood (Fine Dining). ... more   less 
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Also Known As:
West Inn And Suites Carlsbad
West Inn & Suites Carlsbad Hotel Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel

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