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West Inn & Suites Carlsbad
Ranked #1 of 36 Hotels in Carlsbad
Certificate of Excellence
Cebu City, Cebu City, Philippines
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Loved this Hotel”
Reviewed January 28, 2013

The hotel is conveniently located with a service to Legoland which was a huge plus for us and our kids. The rooms are HUGE and beautifully decorated. The beds are so comfortable I had a great sleep. I would definitely recommend this hotel to my friends.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,136 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
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English first
San Francisco
Level 3 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 26, 2013

Great hotel. We had 3 adults and 3 kids in a two king suite and it was clean, spacious, and comfortable. Staff was super helpful with restaurant and beach recommendations. Breakfast buffet had varied selection so we were all able to find something to make us happy. Shuttle to Legoland was efficient and easy. Great selection of free DVDs - we found one movie for the grownups and one for the kids each night. The kids liked the milk and cookies each evening. Good size, clean pool and nice hot tub. Plus a good deal with the AAA rate. We would definitely stay here again.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stacey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 22, 2013 via mobile

The location is fabulous. The staff is outstanding. Service is incredible. Friendly people. Very helpful. Great breakfast is included. This independently owned and operated Inn far exceeded my expectations. The price was very reasonable too. I would stay here every time I visit the area. It is very close to many attractions. Kid friendly without being only for kids. In a word: terrific!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank miclaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park, Canada
Level 5 Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed January 21, 2013

We stayed here for our first night after landing in San Diego for a business trip, but were first doing a few days of outlet mall shopping. Our first stop after the airport car rental pick-up was the Carlsbad Premium Outlets and this was a good place to stop before heading out for the one near Palm Springs. The hotel is pretty much on the other side of Interstate 5 from the mall, although we went into town for supper prior to checking in.

The staff were very friendly, and the hotel décor is very nice – almost a Norman Rockwell feel to it. If this is an older property, they sure have done a great job of taking care of it. The room was very clean and comfortable, although where we were, the complimentary room Wi-Fi was so weak as to be usable – no problem in the lobby. We didn’t experience any issues with outside noise, but then, changing three times zones will do that to you.

Despite the cool air in the evening, the outdoor Jacuzzi was kept hot, which made for a refreshing and relaxing dip. The complimentary hot breakfast buffet was also quite good.

The hotel certainly lived up to the good ratings I read, but I likely would try another property if I return to Carlsbad simply for the sake of variety, loyalty points and perhaps a more competitive Government Rate.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric107_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 8, 2013 via mobile

Wonderful family friendly place to stay, rooms are beautiful, beds are very comfortable and maid service was excellent, enjoyed the breakfast, Plenty of variety, would stay again. Close to shopping outlets and legoland, great places to eat all very close. Highly recommended.

Stayed December 2012, traveled with family
Helpful?
Thank Amanda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 31, 2012

I was delighted that the staff at West Inn & Suites checked with us before our arrival to welcome us and meet any needs we might have. They assured us that if we were to arrive early we would be welcome. When we arrived at 2:30am check in was a breeze and we were all ( my husband, myself and our three Cavalier King Charles Spaniels) quickly asleep in our TWO king size beds. The room was very clean and the beds so very comfortable. Plenty of pillows and the bed made so that you could have covers to meet your particular comfort level.
Since we came to spend time on the beach with three dogs sand became an issue. Housekeeping cheerfully accommodated our needs and worked around our schedule . Their cheerful and willing attitude was indeed delightful.
Information was provided in our room about special care for our pets.
Breakfast was hot and good every morning. On Christmas day a special list of restaurants that were open in the area was provided.
The hotel and grounds were well maintained and our comfort and relaxation was well thought out. I truly felt removed from my very busy life.
The only thing I felt wanting was the television system. I had never experienced LodgeNet and found it frustrating with few choices. I prefer the new Dre by DirecTv.

I will most assuredly stay at West Inn & Suites whenever I can in the future.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J Marlene L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham, Washington
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 25, 2012

We stayed at West Inn for a brief trip to Legoland. The rooms were clean and up-to-date, the hotel was well-maintained, and I found the place to be quiet (we were on the side away from the freeway).

But what really stood out was the service. We had to change plans suddenly and leave a few days early, which meant asking the staff to hold our bags and provide shuttle service even after we had checked out. No problem, they said -- no quibbling about whether we qualified for amenities or not. When our Legoland trip went longer than expected, they sent a shuttle out anyway just to get us (again, after we had already checked out).

My compliments to Corey in particular for excellent service at the front desk.

Breakfast was good, as was the business center for printing out boarding passes and so on. There were many other amenities we had planned on checking out but were unable to because of our change in plans. Next time!

If we ever need to stay in a hotel in San Diego, we will almost certainly come up north and stay here instead. It's that much better than everywhere else in the area.

Room Tip: Second floor just past the business center was where we were (I think it was an even number in the l...
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank deejam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Inn & Suites Carlsbad

Property: West Inn & Suites Carlsbad
Address: 4970 Avenida Encinas, Carlsbad, CA 92008-4343
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Carlsbad
#1 Family Hotel in Carlsbad
#1 On the Beach Hotel in Carlsbad
#4 Romantic Hotel in Carlsbad
#6 Business Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — West Inn & Suites Carlsbad 3*
Number of rooms: 86
Official Description (provided by the hotel):
Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Table faire) and West Steak and Seafood (Fine Dining). ... more   less 
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Also Known As:
West Inn And Suites Carlsbad
West Inn & Suites Carlsbad Hotel Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel

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