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West Inn & Suites Carlsbad
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Savings alert! 12% below average rates

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Reviews (1,189)
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Reviewed May 1, 2012

We recently returned from a trip to San Diego where we visited Legoland, SeaWorld, and the San Diego Zoo. I must have made 4 different hotel bookings before finally deciding to book outside of San Diego, and book at the West Inn & Suites in Carlsbad instead. What a great decision!

The West Inn & Suites is rated the #1 hotel in Carlsbad here on TripAdvisor, and luckily, TripAdvisor reviewers did not lead me astray. The hotel is located just 5 minutes from Legoland which was the 2nd most deciding factor I used when making our reservation, since Legoland was going to be our first stop.

As for the hotel, we booked a double king suite, not because we needed 2 king beds, but just to get the additional space (it is the largest room they offer). The double king suite comes with a separate living area, 2 HDTV's, 2 DVD players (one with gaming device), and a mini kitchenette, which was a requirement for us with our 2 year old who eats special food.

The hotel was very clean, the bathroom was clean, housekeeping service was PROMPT with every request I made (add'tl silverware, plates, towels, etc.) and very friendly. We utilized the free buffet breakfast every morning and the free cookies & milk at night. We did not utilize the free shuttle as we had a rental car, but it is there should you need it and offers free transportation to anywhere in Carlsbad. We also had a real crib (not a Pack N Play - hello Ritz Carlton!) for our daughter, thank goodness!

Best of all, this hotel was CHEAP, in my opinion, and cost almost half of what we were originally going to pay had we stayed directly in San Diego. They also offer a AAA discount for those of you with AAA cards!

I would not hesitate to recommend this hotel to families and wouldn't want to stay anywhere else in Carlsbad!

  • Stayed: April 2012, traveled with family
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3  Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2012 via mobile

The West Inn will be my go to hotel any time I am in the San Diego area. It's with in walking distance to beaches and has multiple restaurants on premises. The suites are gigantic and the beds are super comfortable. There is a complimentary happy hr every week day from 5-6pm and free hot breakfast every morning. The staff is responsive 24/7. I could not ask for a better experience for such a reasonable price.

  • Stayed: May 2012
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1  Thank Barrass24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2012

We stayed here based on friends' and tripadvisor's recommendations. Excellent customer service - just fabulous (thanks, Corey and Carl and everyone else). Made staying with a very active 5-year-old a breeze. They also surprised us with birthday balloons on our son's birthday (Thanks, Corey!!)

The rooms were great - the beds were comfy, though I'm not sure if the bedding was cotton.
The Bistro West restaurant was just awesome - the best value for money for a restaurant of that caliber we've ever experienced!

1 star off because of the location - we were surprised to be sandwiched between a railway line, a busy highway, and a power plant!!

  • Stayed: April 2012, traveled with family
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1  Thank shilpiandken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2012

Honestly, this was the best hotel experience we have had as a family. Beautiful, clean resort with two restaurants, a gas station, and market. The pool was heated, and pool toys were available. The beach is nearby, and beach toys are also available at the front desk. Milk and cookies at 8pm every night was a treat! Breakfast at 6:30am was delicious! Best hotel breakfast ever! The room was large with two king-sized beds, a flat screen t.v., two armoires, a desk, side table, and bedside table. Bathroom with clean white towels plus one black towel for make-up removal. Extra towels are available at the pool.
PROS: Located right down the road from Legoland. Best hotel breakfast we've ever had.
CONS: Hard bed.

Room Tip: Check hotel's website for discounts.
  • Stayed: April 2012, traveled with family
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Thank Mom2nat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2012

Service was amazing, they absolutely have a great staff! Good size rooms, and the beds are very comfortable. We made sure to get some cookies and milk at night, just for fun!
At the reception desk there was a sign welcoming a guest dog, I loved that! Perfect for a stay if you are visiting Legoland, the Flower Fields or the outlet mall. We chose it for a good night of sleep after a party in Carlsbad, and loved it. We only wish it had an ocean view! The restaurant next door, The West, is amazing... great choice for a nice dinner, and the hotel can arrange your reservations.

  • Stayed: March 2012, traveled with family
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1  Thank lilyblue25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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