This is my second time out of my last three in the last 2 months I have done take-out as my wife is home pregnant and has been in the take-in mode lately. Like jim at the bar, but this is my second order in a row that I have put in out of last three they have dropped the ball. Manager I believe simon was sympathetic and understanding and told me he would erase charge to my card. Appreciate it, but maybe last time I will do take out...will however still dine in as it is a very good restaurant. Also, as a regular they gave me a discount card, gave with my debit card and they didn't apply. Frustrating!