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“Incredible Customer Service”

Vigilucci's Seafood and Steakhouse
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Ranked #9 of 365 Restaurants in Carlsbad
Certificate of Excellence
Price range: $31 - $50
Cuisines: Seafood, Steakhouse
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Restaurant details
Good for: Romantic, Business meetings, Special occasions, Large groups
Dining options: Breakfast, Lunch, Dinner, Late Night, Reservations
Dining style: Fine Dining
Cross street: Tamarack Ave.
Reviewed June 17, 2013

We went to dinner on a busy night for restaurants; Father's Day. We had amazing appetizers: shrimp cocktail, fried calamari & shrimp, and the ahi tartare. For dinner, our son had pasta, and we ordered the prime rib. We ordered medium rare, but the waiter informed us before we were served, that it was more medium. We went ahead and kept our order, but the meat was definitely more done than we would have liked. We didn't send it back, but when we received our check, our waiter insisted on comping our two meals, since it hadn't been cooked as we had ordered. We were very pleasantly surprised, and impressed with that kind of level of customer care. Since everything else had been prepared perfectly (plus holidays like that put a lot of pressure on the kitchen), we will certainly return to this lovely restaurant, that obviously cares about its customers.

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1  Thank LA_Native
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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407 - 411 of 558 reviews

Reviewed June 15, 2013 via mobile

We've been enjoying this restaurant since it opened here. The food and service is always top notch. The ambience and views are fantastic.

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Thank Roger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2013

There's no doubt about it that the food is excellent. The steak was cooked just right. We originally ordered the prime ribs and was told it was finished. We ordered steak instead , which took longer to come out. However , they compensated us with complimentary dessert ,which was actually a nice gesture. The dessert was also very good. They had a nice wine list. The place was cozy. Definitely a good place to bring a special date .

Thank veronicaindonesia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

We are new in town, we just moved to Carlsbad 7 weeks ago and we had dinner at Vigilucci's in Carlsbad last night. We had dinner at Vigilucci's in Encinitas about a month ago and it was not as nice as the one in Carlsbad......It's better than Paron Wine Bar and our new favorite place in town.

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1  Thank Msmonacomusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2013

The restaurant is located right on the Pacific Ocean, in Carlsbad. The food is excellent, good selection of wines, and the service is very good. We have dined here 4 times, twice at the last minute without a reservation, but the receptionist found us a table without any fuss. We had a different server each visit, all were good, but Ms Constanta was wonderful. I would recommend this restaurant to any one who wants to experience a very romantic dinner.

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Thank Boomer-san
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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