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“Amazing View”

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Cape Rey Carlsbad, a Hilton Resort
Ranked #11 of 36 Hotels in Carlsbad
Certificate of Excellence
Republic, Missouri
Level 4 Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Amazing View”
Reviewed July 3, 2014

We stayed at this property as part of our honeymoon and could not have asked for more. The staff was amazing from check-in to the van ride to Legoland to when we checked out. The view from our room was amazing. Being able to wake up and see the water with the sunrise and then later with the sunset... cannot be beat.

Room Tip: Spend a little more to get the oceanview
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank th3truth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,328 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
carlsbad, United States
1 review
Reviewed July 1, 2014

Beautiful hotel located across from an amazing beach. The customer service and Hilton property is above and beyond the average hotel. Thank you for still believing in customer service! It is so refreshing to have the service industry still provide their customers with outstanding service. From the fresh apples at the pool to dropping fresh towels by the room! Amazing!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stacy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sierra Madre,CA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2014

The hotel is overpriced for the quality and size of rooms. The hotel is not oceanfront, it is on a busy blvd. across the street from a State Park. There are several hidden charges, like for self-parking and resort fees.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Loren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
Reviewed June 30, 2014

This Hotel is Top Notch! I Travel a lot and stay in the Hilton Brand a lot (Hilton Diamond Member). Stayed here about a month ago and this was a fantastic experience. It started with super nice, but not overbearing bell guys that greeted you at the car. The nice young lady that checked us in was welcoming and even gave my son a stuffed Hilton pelican. He loved it & still sleeps with it. Had a very nice room with a view of the pool and the ocean. Very comfortable bed and nicely appointed room and bath. I'm a coffee snob and the coffee in room was great! (Coffee Bean & Tea Leaf) Nice gym and pool. We ate in the restaurant for breakfast, again very personable and attentive waiter (see the trend here?). Had some good healthy options on the buffet breakfast. Patio at sunset is a great place to unwind and have a couple drinks. This place just feels good and the staff is fantastic. Beats the Waldorf Astoria brand I've stayed in recently. We are heading back for another stay next week for a few more days.

Room Tip: Try and get a peak of the pacific.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Russ H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 29, 2014 via mobile

We arrived here after a long day at LegoLand. The valet staff was awesome and they helped unload the car and take the bags to the room. I wish I caught his name,but we got a breakfast recommendation from one of them and it was outstanding (Daily News). My wife used the gym and said it was like a full gym. The beds were super comfortable and we had a great night of sleep. We drove down towards town the next morning and spent the day at Carlsbad State beach (much nicer than the beach across the street). Great stay and we would love to go back for longer next time.

Stayed June 2014, traveled with family
Helpful?
2 Thank OneManWolfpack658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 28, 2014 via mobile

First the good:
-Can't beat the proximity to everything (lego land, outlets, beach etc). Plus they offer a free shuttle to these hotspots
-clean, modern rooms
-pool is fantastic
-restaurant is great and kid friendly/live music etc...expensive but was still super convenient
-spa was fantastic (had a massage that was divine!)
-excellent onsite gym (fully equipped)
-staff was all very helpful/friendly

Now the bad:
-paper thin walls, could hear our next door neighbors non stop from all sides.
-this property is NOT on the beach, be warned as I was unaware prior to arrival as the website gives the impression that it is beachfront. You must walk across a busy highway and then through a campground to access the beach.

Other than that we were quite happy, but might have opted for a property on the beach if I had taken the time to google earth this property to see that it wasn't actually on the beach. All in all, if not being on the beach isn't a biggie for you then I absolutely recommend this property. We had a 1 bedroom suite and it was a very nice stay.

Stayed June 2014
Helpful?
Thank wsbfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 26, 2014 via mobile

Stayed 4 nights in June. LegoLand and a day at the beach. A little overpriced for what you get and for the area but you are paying for beach convenience. Check-in was smooth and pain free. They tried to up-sell a room but that is expected. Scott (I think), the manager, had outstanding customer service when there was a problem leading to a new room. You are gouged for the mandatory internet and for parking. Both should be complimentary. Any rationalization for the cost is insulting to guests. Just past valet on the right is a small lot. They do not really monitor the lot. Park there and save yourself some fees. The restaurant is mediocre with limited menu for breakfast and lunch. Buffet is a joke. Service was excellent all around. If you get an "ocean view", go 3rd floor or skip it.

Stayed June 2014, traveled with family
Helpful?
2 Thank Lance H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cape Rey Carlsbad, a Hilton Resort

Property: Cape Rey Carlsbad, a Hilton Resort
Address: 1 Ponto Road, Carlsbad, CA 92011-4620 (Formerly Hilton Carlsbad Oceanfront Resort & Spa)
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 36 Hotels in Carlsbad
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Cape Rey Carlsbad, a Hilton Resort 4.5*
Number of rooms: 215
Official Description (provided by the hotel):
Nestled along the sunny Pacific Coast in Northern San Diego and only 150 steps to the surf, Cape Rey is the adventurous choice for the California traveler who seeks something different and unique. With spectacular views of picturesque South Carlsbad beaches, the resort sits atop the crest of a series of gently rolling berms - a crest we like to call the Cape! At the Cape you are just minutes from LEGOLAND(R)California and the historic Del Mar Race Track, or a short coastal drive to SeaWorld, the San Diego Zoo or Safari Park, famous regional wineries, and award-winning craft breweries. For the adventurous types we outfit you for local deep-sea fishing, sailboat cruises, horseback riding, paddle boarding, snorkeling, surfing lessons, and kayak explorations. Foodies enjoy dining on-property at Chandler's, where you'll find familiar favorites prepared with a twist. For connecting rejuvenation with mind, body and soul, we offer one of the top 5 Hotel Spas in the U.S. By Travel & Escape, the Ocean Crest Spa. And with an array of excursion locales and onsite amenities, there's always something to do, see or eat at the Cape. ... more   less 
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